Unit Secretary, General Surgical/Trauma

VHC Health; Virginia; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Virginia is seeking a Unit Secretary for the General Surgical/Trauma department. This role entails a range of clerical duties, with a focus on communication and organization to support unit operations and enhance patient care delivery. Ideal candidates will have a preference for education and experience in secretarial roles, as well as proficiency in computer skills.

Qualifications

• High school diploma or equivalent is preferred.
• Computer experience is required.
• Secretarial experience and knowledge of medical terminology are preferred.

Responsibilities

• Perform receptionist and clerical duties.
• Coordinate work within the unit and with other departments.
• Handle customer service interactions through telephone and personal contact.

Skills

Communication

Customer Service

Organization

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Position Title

Unit Secretary, General Surgical/Trauma

Job Description

Purpose & Scope:

The Unit Secretary (US) is responsible for performing a variety of receptionist and clerical duties relating to the updating and organizing of information and supplies on the nursing unites, coordinating work within the unit as well as with other units and departments, reporting pertinent information to the immediate supervisor, responding to inquiries and requests from staff, patients, and visitors, and supporting patient care delivery. This position has front line responsibility for handling customer service interactions through telephone and personal contact and facilitating unit efficiency. Where appropriate, this employee will answer phones, schedule appointments, call physician offices as requested and accurately provide information to affiliated providers. This position has no responsibility for the assessment, treatment or care of patients, however the ability to communicate and interact with patients/public/staff of all ages is required.

Education:

High school diploma or equivalent is preferred.

Experience:

Computer experience is required.

Secretarial experience is preferred.

Knowledge of medical terminology is preferred.

Certification/Licensure:

None.