Unit Secretary - FT Evening/Night 6:45p-7:15a

MedStar Health’s Washington Hospital Center; Leonardtown (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare facility is looking for a proactive individual to provide secretarial support within a nursing unit. This role involves ensuring smooth communication, assisting with clerical tasks for healthcare professionals, and maintaining patient records in compliance with regulations. The ideal candidate should have a high school diploma and experience in a medical clerical setting.

Qualifications

• Experience in medical clerical/medical receptionist preferred.
• Completion of nurse technician/medical assistant training preferred.

Responsibilities

• Provide secretarial support within an assigned nursing unit.
• Assist staff with clerical needs and maintain patient records.
• Communicate with patients and handle supplies inventory.

Skills

Customer Service

Communication

Clerical Skills

Education

High School Diploma or GED

Job description

General Summary of Position

Responsible for providing secretarial support for all employees within an assigned nursing unit. Provides superior customer service to patients and visitors on a given unit.

Primary Duties and Responsibilities

1. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
2. Communicates clearly by using customer-focused principles. Receives, greets, and directs patients, visitors, and hospital personnel. Receives and distributes mail, flowers, and various other items for patients on the unit.
3. Assists physicians and nursing staff with clerical needs as required. Assists Department Director, Clinical Coordinator, and Charge Nurse as directed.
4. Answers call system and delivers messages to appropriate staff members. Functions as a communication liaison during emergency situations, STAT requests/orders.
5. Requests/advises Bed Board/Patient Care Supervisor of all admissions, transfers, discharges, and expirations. Faxes patient assignments and staffing information to staffing office and ancillary departments.
6. Places calls to relay orders for consults to appropriate physicians/clinicians. Logs call placed into "consult log" (unit-specific log) and follows up to ensure that the consult message is received and acted upon.
7. Maintains adequate quantity of supplies and equipment inventory. Orders, maintains, and copies unit materials as needed.
8. Initiates, assembles, and maintains the physical integrity of electronic and hardcopy patient medical records. Faxes patient information to requested healthcare providers in accordance with HIPAA guidelines.
9. Performs specialized tasks specific to each department by maintaining the required skills.

Minimum Qualifications

• Education: High School Diploma or GED required or equivalent.
• Experience: Experience in medical clerical/medical receptionist position preferred or completion of nurse technician/medical assistant/medical clerical training preferred or equivalent hospital experience preferred.

This position has a hiring range of $17.50 - $28.73.