Unit Secretary - Fast-Paced Hospital Operations & Communications

Blessing Health; Quincy (IL); On-site; USD 21,504 - 29,026; Full time

Benefits offered by this job

Retirement + matching

Up to 4 weeks paid time off in first 1

Onsite childcare - Quincy

24/7 Wellness Center access

Educational assistance opportunities

Job summary

Blessing Health is seeking a unit clerk to support the General Medicine/Observation Unit at 5 North. This fast-paced role focuses on clerical duties, effective communication, and coordinating patient workflows to ensure smooth operations.

The position emphasizes teamwork with nursing staff, providers, and support staff, with a commitment to patient experiences and adherence to Blessing Health's Mission and Core Values.

Qualifications

• Excellent written and verbal communication skills.
• Ability to multitask in a fast-paced hospital environment.

Responsibilities

• Answer and direct calls and messages.
• Collaborate with nursing staff, providers, and support staff on patient flow.
• Support office operations and clerical tasks on the patient care unit.

Skills

Communication skills

Education

High School Diploma or Equivalent

Job description

PAY RATE: $17.11 - $23.10

BASED ON RELEVANT EXPERIENCE + $2.00 SHIFT DIFFERENTIAL WHEN APPLICABLE

Competitive Benefits

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• Retirement + matching
• Up to 4 weeks paid time off in first year
• Onsite childcare - Quincy
• 24/7 Wellness Center access
• Educational assistance opportunities
  
  

Job Summary

5 North: Hospitalists General Medicine/Observation Unit is very fast paced environment seeing a wide range of patients such as chest pain with possible interventional needs, outpatient surgical procedures requiring minimal post-operative monitoring, respiratory illnesses with low oxygen demand needs to general medicine patients. The medical management of our Observation Patients is that all tests and procedures are completed within 24 hours which is what creates such a fast-paced environment. The most enjoyable part of the job of caring for Observation Patients is that most patients are ambulatory and independent or with minimum assistance. If you are someone that likes something different every single day, this would the BEST place for you!

This position is responsible for supporting the operations of the patient care unit by providing clerical duties and communications activities.

This position requires full understanding and active participation in fulfilling the Mission of Blessing Hospital. It is expected that the employee demonstrate behavior consistent with the Core Values while supporting the strategic plan, goals and direction of the Performance Improvement Process (PIP) at Blessing Hospital.

This position serves as a central communication person for assistance in coordination of a fast paced hospital unit, supporting patient care operations through effective communication, organization and clerical management. Responsible for answering and directing calls and messages, collaboration with nursing staff, providers, support staff on the day-to-day of patient flow, and additional tasks or projects as needed. Demonstrates strong multitasking abilities, attention to detail, professionalism, and the ability to prioritize in a dynamic healthcare environment while contributing to efficient workflow resulting in positive patient experiences.

This position requires full understanding and active participation in fulfilling the Mission of Blessing Hospital. It is expected that the employee demonstrate behavior consistent with the Core Values while supporting the strategic plan, goals and direction of the Performance Improvement Process (PIP) at Blessing Hospital.

Education/Training/Experience

JOB QUALIFICATIONS

Required

• High School Diploma or Equivalent
• Excellent written and verbal communication skills
  
  

PAY STATUS

• Non-exempt hourly
  
  

EEO Statement: Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.