Unit Secretary, Evening shift - Sandwich

Spaulding Hospital Cape Cod; East Sandwich (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Clerical Support Specialist to join their team. In this vital role, you will perform essential administrative functions to support patient care, including managing records, answering phones, and assisting with direct nursing care. Your strong customer service skills and ability to multitask will be crucial in ensuring a smooth operation within the clinical environment. Join a forward-thinking organization that values diversity and offers a collaborative work atmosphere where your contributions can make a significant impact on patient care.

Qualifications

• 0-1 year experience in clerical support or customer service role required.
• Ability to learn new software systems and technology skills.

Responsibilities

• Provides clerical support functions for the patient care unit.
• Manages information within an office and clinical reception.

Skills

Microsoft Office

Customer Service Skills

Problem-Solving

Multitasking

Education

High School Diploma or Equivalent

Associate's Degree Related Field of Study

Job description

Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.
-Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.
-Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records.
- Performs other duties as assigned
- Complies with all policies and standards

Education
High School Diploma or Equivalent required

Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree? No

Experience

experience in a clerical support or customer service role 0-1 year required

Knowledge, Skills and Abilities

- Computer skills Microsoft Office.

- Strong follow up and resolution. - Ability to prioritize and manage multiple tasks.

- Strong patient/customer service skills.

- Ability to learn new software systems and technology skills.

- Adjusting actions in relation to others' actions.

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.