Unit Secretary - Emergency Department - Full time - 7p-7:30a

Frederick Health; Frederick (MD); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid Time Off

403B retirement plan

Job summary

Frederick Health is seeking a Unit Secretary for the Emergency Department. This full-time night shift (7:00 PM–7:30 AM) role involves receptionist and clerical duties, coordinating information, updating medical records, and supporting nursing staff on the unit and with other departments.

Under supervision, you will greet patients and families, answer calls, process forms, and assist with transporting supplies and coordinating tasks to ensure smooth ED operations.

Qualifications

• Completion of a medical terminology course or one year of hospital, clerical, or receptionist experience.
• CPR certification is required if filling in for a Patient Care Companion role.

Responsibilities

• Greet patients, visitors and hospital personnel and direct to appropriate person.
• Answer phones professionally and route calls or take messages.
• Create, update and file patient medical records for assigned departments.
• Assist staff with obtaining blood products, equipment and other essentials for patient care.
• Process orders and verifications, update patient admission data in the computer.

Skills

Medical terminology

Clerical/receptionist experience

Education

CPR certification

Job description

Unit Secretary - Emergency Department - Full time - 7p-7:30a

Job Category: Admin/Clerical

Requisition Number: UNITS012631

• Posted : September 15, 2026
• Full-Time

Locations

Showing 1 location

Description

Job Summary

Under the supervision of the department director, manager and/or Registered Nurse, the Unit Secretary is responsible for performing a variety of receptionist and clerical duties relating to the updating and organization of information on the nursing units; coordinating work with the unit as well as with other units/departments; reporting pertinent information to the immediate supervisor; responding to inquiries and requests from staff personnel, etc.

Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior.

Example of Essential Functions:

• Receives, greets and directs patients, visitors and hospital personnel.
• Receives requests from patients and families and refers requests to appropriate person.
• Answers the telephone in a professional manner; directs calls to appropriate individuals and/or takes messages. This includes units that forward the phone if no secretary scheduled.
• Initiates, assembles and maintains medical records for all patients on the assigned departments.
• Assisting staff with picking up blood products, equipment and other essentials for patient care.
• Completes all forms, requisitions, computer verifications and communications necessary to implement orders.
• Utilizes computer to enter patient admission data, change orders, requisition supplies and generate/receive interdepartmental communications.
• Answering call lights using West-Com system, assigning phones and trackers.
• Files diagnostic and laboratory reports in patient’s medical records after review by RN.
• Prepares and processes medical records for transfer within the hospital and to other facilities.
• Prepares discharge charts for Medical Records Department.
• Records and communicates messages.
• Maintains adequate inventory of forms, materials and equipment.
• Prepares specimens for transports and timely delivery to other departments using appropriate communication forms and labeling techniques.
• Prepares forms for charges and credits and maintains department logs, forms and other required statistics.
• Assist unit Nurses in transporting meds by removing them from tube station and placing in locked med station.
• Coordinates specific work tasks with other personnel within the unit as well as within other units and departments in order to ensure smooth and efficient flow of information.
• Responds to inquiries relating to the employee’s particular area within given timeframes and within established policy.
• Provides assistance to others in areas of expertise and to other nursing departments.
• When applicable, may perform in a Patient Care Companion role where sitting within visual distance of a patient who has orders to be under supervision.If required to perform this role, employee must have CPR certification.
• ED Unit secretary will initiate consult phone calls to specialty providers
• Performs other job duties as assigned

Required Knowledge, Skills and Abilities:

• Satisfactory completion of a medical terminology course or one year previous hospital, clerical or receptionist experience.

Minimum Education, Training, and Experience Required:

• CPR required if filling in for a Patient Care Companion role

Reporting Relationship:

Reports to the Department Manager. Receives supervision from Manager, Director, or Registered Nurse.

Caring for you as you care for the CommUNITY

Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program.

Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable.

Hourly range: $17.51 - $22.66

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.