Unit Secretary-Child/Adolescent Center

UnityPoint Health; Cedar Rapids (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

UnityPoint Health is seeking a dedicated individual to assist the healthcare team in the behavioral health unit. This role involves clerical duties and ensuring patient safety, while fostering therapeutic relationships. Join a recognized top workplace committed to compassionate care and employee development.

Benefits

Paid time off

Parental leave

401K matching

Employee recognition program

Dental and health insurance

Paid holidays

Short and long-term disability

Pet insurance

Tuition reimbursement

Adoption assistance

Qualifications

• Fluent in English reading, writing, comprehension, and speaking.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Assist with safety procedures on the units, including patient rounds.
• Understand and comply with unit safety protocols.
• Follow policies for restraint and seclusion.

Skills

Fluent in English

Multicultural sensitivity

Customer/patient-focused attitude

Education

High school diploma or GED equivalent

Tools

Microsoft Office

Job description

Overview

Responsible for assisting the healthcare team with clerical duties in the behavioral health unit. Patients of all ages in need of a secure, locked setting are served. The St. Luke’s C.A.R.E. delivery model (Continuity, Accountability, Relationship-based, Evidence-based) emphasizes compassionate, competent care by an interdisciplinary team, fostering therapeutic relationships with patients and families. A spirit of inquiry is encouraged, with small tests of change and formal research efforts used when evidence is unclear. Evidence-driven protocols ensure reliable and consistent care.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’ve been recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare multiple years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits that align with your needs and priorities at any life stage, including:

• Paid time off, parental leave, 401K matching, and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability, and pet insurance.

• Early access to earned wages with Daily Pay, tuition reimbursement, and adoption assistance.

We are committed to fostering a culture of belonging where everyone feels valued and respected, embracing individual uniqueness and shared purpose.

We support your development and growth to help you deliver exceptional care. Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Assist with safety procedures on the units, including patient rounds and searches of patients and belongings.
• Understand and comply with unit safety protocols per division guidelines.
• Maintain competence in procedures related to managing violent or potentially violent patients.
• Follow policies for restraint and seclusion as per service guidelines.
• Understand managed care implications, such as obtaining release of information and questioning precertification when necessary.
• Follow unit protocol to ensure patient confidentiality when answering phones and greeting visitors.
• Assist with designated data collection as requested.

Qualifications

• Fluent in English reading, writing, comprehension, and speaking.
• High school diploma or GED equivalent.
• Multicultural sensitivity.
• Basic computer skills, including Microsoft Office.
• Customer/patient-focused attitude.
• Ability to use usual and customary equipment required for the position.