Unit Secretary - Cardiopulmonary Care (CPC) - Memorial Regional Medical Center

Bon Secours Health System; Suffolk (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Full Time Unit Secretary to provide essential clerical support in a dynamic healthcare environment. This role involves engaging with patients and staff, ensuring smooth communication, and managing administrative tasks to promote an organized unit culture. Ideal candidates will possess strong problem-solving and communication skills, with a preference for those with healthcare clerical experience. Join a compassionate team dedicated to delivering exceptional care and enjoy comprehensive benefits that reward your hard work.

Benefits

Comprehensive medical, dental, and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan

Paid time off

Educational Assistance

Qualifications

• Healthcare clerical experience is strongly preferred.
• Must engage with staff and patients in a professional manner.

Responsibilities

• Provides clerical support to the nursing unit.
• Schedules discharge follow-up appointments and assists in recording traumas.
• Troubleshoots and resolves caller problems in a timely manner.

Skills

Problem-solving skills

Basic computer skills

Typing skills (25 WPM)

Communication skills

Interpersonal skills

Education

High School Degree or GED

Tools

EPIC Electronic Health Record (EHR)

Job description

With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.

Full Time Unit Secretary – Memorial Regional Medical Center

Unit: Cardiopulmonary Care (CPC) Step Down

Shifts: 7am-7pm, 36-hours per week to include every other weekend

**Healthcare clerical experience is strongly preferred**

Job Summary:

Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.

Essential Functions:

• Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
• Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
• Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
• Performs other administrative or clerical duties and projects as assigned
• Other duties as assigned

Education:

• High School Degree or GED

Experience:

• Prior healthcare clerical work (preferred, not required)

Training:

• EPIC Electronic Health Record (EHR) (preferred, not required)

Skills & Abilities:

• Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Ability to be proactive in a rapidly changing environment

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]