Unit Secretary - Behavioral Health - Full Time

Norwegian American Hospital; Chicago (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan with employer

Paid Time Off (PTO)

Employee wellness center discount

Job summary

Humboldt Park Health in Chicago, IL is seeking a Unit Secretary for Behavioral Health on a full-time, on-site schedule. The role provides essential clerical and communications support on the patient-centered nursing unit, including admissions, reception, and distribution of paperwork and test results.

The ideal candidate will have a high school diploma, up to 1 year of related experience, and CPI within 90 days of hire.

Qualifications

• High School Diploma or Equivalent required.
• 1 year of similar experience preferred.
• CPI within 90 days of hire.

Responsibilities

• Contributes to effective communication with visitors, callers, physicians, and staff.
• Transcribes and enters medical records data accurately and timely.
• Answers and screens calls; handles inquiries and routes to appropriate staff.
• Delivers mail daily to and from the department.
• Assists with unit staffing and coordination of billing.

Education

High School Diploma or Equivalent

Job description

Unit Secretary - Behavioral Health - Full Time

Job Category: Nursing

Requisition Number: UNITS004203

• Posted : September 9, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Chicago, IL 60622, USA

• Pay or shift range: $20 USD to $24 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

About Humboldt Park Health

As a community-based hospital, Humboldt Park Health reinvests in the community through programs that serve the poor and uninsured, manage chronic conditions such as diabetes, provide health education, and promote initiatives and outreach for older adults. We work hard every day to be a place of healing, caring, and connection for the patients and families in the community we call home.

Since its founding in 1894, Humboldt Park Health has been deeply committed to serving the Humboldt Park community. Humboldt Park Health is a 200-bed acute care facility providing patient-centered healthcare services focused on quality and compassionate care, ranging from everyday healthcare needs to treatment for the most critical conditions.

Join a Team That Cares for You, Too

Caring for others starts with supporting the people who make it possible. We are committed to supporting our employees with meaningful benefits, retirement planning support, and opportunities for continued growth and development. Whether you are seeking a full-time, part-time, or Registry position, you will be part of a compassionate, team-oriented environment dedicated to caring for both our patients and our staff.

Benefits eligibility and offerings vary based on employment status and applicable plan requirements. Eligible employees may have access to:

• Medical, dental, and vision coverage
• Employer-paid life and AD&D insurance
• Flexible Spending Account (FSA) options
• 403(b) retirement plan with employer match, subject to eligibility requirements
• Paid Time Off (PTO), which may increase with years of service
• Employee discount at the Humboldt Park Health Wellness Center
• Education reimbursement, subject to eligibility requirements
• Employee wellness programs
• Additional voluntary benefits
• Opportunities for additional shifts, where applicable

Benefits, eligibility, and employer contributions are subject to the applicable plan documents, employment status, and organizational policies.

Position Summary

To perform a variety of clerical, communications and coordinating functions which ensure and support smooth patient care processes and unit operations.Provides administrative support on the patient-centerednursing unit. Assists with the admission process, verifying selected demographic information. Acts as a receptionist for visitors and serves as a central contact for telephone calls and distribution point for paperwork, laboratory and test results

Essential Duties and Responsibilities

• Contributes to ensuring effective and efficient communication with visitors, callers, physicians, staff from other departments and others as appropriate
• Supports effective and efficient patient care processes through timely, accurate transcription and entry of medical records/data.
• Answers and screens incoming phone calls to the department; responds to inquiries or refers to appropriate staff member
• Handles delivery of mail daily to and from the department.
• Assists with overall unit staffing needs along with coordination of billing. .
• Schedules clinical care as called into department by physicians or physicians’ offices, per policy and procedure.
• Organizes and prepares the unit schedules for the following day and delivers to all appropriate departments daily.
• Orders supplies from materials management

Required Qualifications

• High School Diploma or Equivalent required
• 1 year of similar experience preferred

Licensure and Certification

• CPI within 90 days of hire

Where a professional license or certification is required, the candidate must maintain the applicable license or certification throughout employment and comply with applicable renewal and reporting requirements.

Humboldt Park Health may verify applicable professional licenses, certifications, education, employment history, and other credentials as permitted or required by applicable law and organizational policy.

Schedule

This position follows a full-time schedule with hours during the day shift. Flexibility may be required based on patient care and operational needs.

Shift Differentials

Shift differentials may apply based on the current Humboldt Park Health policy at the time the hours are worked.

Compensation

Pay Range: $ 20 – $25per hour

The pay range represents the budgeted compensation range for this position. Final offers may vary based on job-related factors, including qualifications, education, experience, skill set, internal equity, applicable policies, and other factors permitted by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.