Intake Specialist - Behavioral Health - FT Days

Norwegian American Hospital; Chicago (IL); On-site; USD 39,000 - 47,000; Full time

Job summary

Humboldt Park Health in Chicago, IL seeks an Intake Specialist - Behavioral Health for a full-time day shift. You will manage the referral/intake process from initial request to disposition, working with internal and external partners to coordinate admissions and outpatient referrals as needed.

The ideal candidate has psychiatric triage or assessment experience, familiarity with the chronically mentally ill population, and a bachelor's degree.

Qualifications

• Experience in psychiatric triage or patient assessment is essential.
• Experience with the chronically mentally ill population.
• Bachelor's degree required.

Responsibilities

• Manages inquiries to the department and documents on the designated form.
• Conducts an initial clinical screening for admission requests and collects demographics.
• Provides assistance to assess eligibility for admission and directs outpatient referrals as needed.
• Coordinates pre-admission activities and collects required paperwork and clinical data.
• Completes admission paperwork with the patient and initiates treatment planning.
• Maintains logs and participates in department intake performance improvements.

Skills

Psychiatric triage

Patient assessment

Chronic mental illness care

Education

Bachelor's degree

Job description

Intake Specialist - Behavioral Health - FT Days

Job Category: Behavioral Health

Requisition Number: INTAK004186

• Full-Time

Locations

Showing 1 location

Chicago, IL 60622, USA

• Pay or shift range: $28 USD to $34 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

About Humboldt Park Health

As a community-based hospital, Humboldt Park Health reinvests in the community through programs that serve the poor and uninsured, manage chronic conditions such as diabetes, provide health education, and promote initiatives and outreach for older adults. We work hard every day to be a place of healing, caring, and connection for the patients and families in the community we call home.

Since its founding in 1894, Humboldt Park Health has been deeply committed to serving the Humboldt Park community. Humboldt Park Health is a 200-bed acute care facility providing patient-centered healthcare services focused on quality and compassionate care, ranging from everyday healthcare needs to treatment for the most critical conditions.

Join a Team That Cares for You, Too

Caring for others starts with supporting the people who make it possible. We are committed to supporting our employees with meaningful benefits, retirement planning support and opportunities for continued growth and development. Whether you are seeking a full-time, part-time, or Registry position, you will be part of a compassionate, team-oriented environment dedicated to caring for both our patients and our staff.

Benefits eligibility and offerings vary based on employment status and applicable plan requirements. Eligible employees may have access to:

• Medical, dental, and vision coverage
• Employer-paid life and AD&D insurance
• Flexible Spending Account (FSA) options
• 403(b) retirement plan with employer match, subject to eligibility requirements
• Paid Time Off (PTO), which may increase with years of service
• Employee discount at the Humboldt Park Health Wellness Center
• Education reimbursement, subject to eligibility requirements
• Employee wellness programs
• Additional voluntary benefits
• Opportunities for additional shifts, where applicable

Benefits, eligibility, and employer contributions are subject to the applicable plan documents, employment status, and organizational policies.

Position Summary

Under the direction of the Intake Manager, collaborates with all internal and external customers in an effort to meet the needs of persons seeking Behavioral Medicine Services. The Intake Specialist manages all aspects of the referral/intake process from the initial request through to disposition of the referral.

Essential Duties and Responsibilities

• Manages all inquiries to the department related to admission referrals from internal and external customers and documents on the designated form.
• Conducts an initial clinical screening for admission requests and collects preliminary demographics and verifies insurance benefits
• Provides assistance to the HPH, ER physician in assessment of patients to determine eligibility for admission based on established admission criteria.
• Provides appropriate outpatient referrals for ER patients when directed by the ER attending.
• Coordinates all pre-admission activities with the BMU nursing unit for patients being considered for admission, including validation of required legal paperwork, gathering of other pertinent information; e.g., clinical data establishing criteria for admission, physician and nurses reports, medication administration records, lab results.
• Coordinates all activities for patients accepted for admission, including completion of admission entry paperwork with the patient.
• Identifies patients’ presenting problems and completes the preliminary treatment plan.
• Maintains various logs of activities and participates in department/intake performance improvement initiatives.

Required Qualifications

Experience in psychiatric triage or patient assessment is essential required

Experience with the chronically mentally ill population required

• bachelor's degree required

Licensure and Certification

• BLS/CPR required
• CPI certification required within 90 days of hire

Where a professional license or certification is required, the candidate must maintain the applicable license or certification throughout employment and comply with applicable renewal and reporting requirements.

Humboldt Park Health may verify applicable professional licenses, certifications, education, employment history, and other credentials as permitted or required by applicable law and organizational policy.

Schedule

This position follows a full-time schedule. Flexibility may be required based on patient care and operational needs.

Shift Differentials

Shift differentials may apply based on the current Humboldt Park Health policy at the time the hours are worked.

Compensation

Pay Range: $28– $34 per hour

The pay range represents the budgeted compensation range for this position. Final offers may vary based on job-related factors, including qualifications, education, experience, skill set, internal equity, applicable policies and other factors permitted by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.