Unit Secretary - 7a-7p Day shift, rot wknd

Davita Inc.; Clinton (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Unit Secretary for day shifts. This role includes performing secretarial and clerical duties essential for patient care unit operations. The ideal candidate should have strong organizational skills and effective communication capabilities, along with a commitment to patient confidentiality.

Qualifications

• High School Diploma or GED required.
• Completion of Crisis Prevention Intervention training within 6 months of hire required.
• Preferred: Associate's degree.

Responsibilities

• Perform general secretarial and clerical responsibilities.
• Greet and assist visitors and family members.
• Maintain and update patient charts.

Skills

English communication skills

Customer service

Problem-solving

Organizational skills

Ability to maintain patient confidentiality

Education

High School Diploma or GED

Associate's degree

Job description

Unit Secretary - 7a-7p Day shift, rot wknd

General Summary of Position
This position performs secretarial, clerical, and receptionist support duties necessary for the operations of a patient care unit. These functions are performed in accordance with all applicable laws, regulations, MedStar Southern Maryland Hospital policies, procedures, and standards.

Primary Duties and Responsibilities

• Perform general secretarial and clerical responsibilities.
• Answer calls promptly to meet patient needs.
• Notify the appropriate nursing staff accurately.
• Enter and coordinate computer data for all patients in the unit.
• Coordinate with other hospital departments (radiology, environmental services, laboratories, social services) to request and obtain supplies and services.
• Work with nursing staff to coordinate patient transfers within the unit or to other facilities.
• Serve as the unit's communication hub, answering calls, taking, and relaying messages.
• Address questions from visitors, physicians, or other departments in person or via phone.
• Greet and assist visitors and family members.
• Provide routine information about hospital and unit procedures.
• Maintain and update patient charts, including inserting forms, reports, and consults.
• Rearrange charts for discharged patients and copy charts for transfer patients prior to transfer.
• Complete requisitions and charge slips, obtaining necessary approvals.
• Access patient data for nursing and medical staff as needed.
• Keep the work area neat and organized.
• Assist in orienting new staff to the nursing station's functioning.
• Perform other duties as assigned.

Minimum Qualifications

• High School Diploma or GED required.
• Completion of Crisis Prevention Intervention training within 6 months of hire required.
• Associate's degree preferred.

Experience

• 1 year 6 months of experience as a unit secretary, in registration, medical records, or related clerical work preferred.
• Experience in an acute care setting preferred.

Knowledge, Skills, and Abilities

• Ability to follow hospital policies and procedures.
• Proficient in English communication skills.
• Demonstrate ethical behavior, trustworthiness, and integrity.
• Exhibit professionalism, courtesy, and excellent customer service.
• Work effectively with diverse backgrounds.
• Maintain patient confidentiality.
• Knowledge of hospital information systems and medical terminology.
• Maintain alertness and handle stress effectively.
• Exercise judgment and initiative in problem-solving.

This position has a hiring range of $17.50 - $28.73.

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