Unit Secretary, 4NE Medical Surgical

VHC Health; Arlington (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

VHC Health in Arlington, VA is seeking a Unit Secretary for the 4NE Medical Surgical unit. The role supports patient care delivery by handling front-desk reception, clerical tasks, scheduling, and coordination with staff, physicians, and departments.

Strong communication and computer skills are essential. Education: high school diploma preferred; experience with computers and secretarial duties and knowledge of medical terminology are valued.

Qualifications

• Front-line customer service responsibilities including receptionist duties.
• Clerical tasks related to updating and organizing information and supplies on nursing units.
• Coordination within the unit and with other units/departments.
• Ability to respond to inquiries from staff, patients and visitors.

Responsibilities

• Answer phones and handle front-desk inquiries.
• Schedule appointments and coordinate with physicians' offices as requested.
• Provide information to affiliated providers and staff as needed.
• Update and organize unit information and supplies to support patient care delivery.
• Report pertinent information to the immediate supervisor.

Skills

Customer service

Clerical skills

Phone handling

Education

High school diploma

Job description

Position Title

Unit Secretary, 4NE Medical Surgical

Job Description

Purpose & Scope:

The Unit Secretary (US) is responsible for performing a variety of receptionist and clerical duties relating to the updating and organizing of information and supplies on the nursing unites, coordinating work within the unit as well as with other units and departments, reporting pertinent information to the immediate supervisor, responding to inquiries and requests from staff, patients, and visitors, and supporting patient care delivery. This position has front line responsibility for handling customer service interactions through telephone and personal contact and facilitating unit efficiency. Where appropriate, this employee will answer phones, schedule appointments, call physician offices as requested and accurately provide information to affiliated providers. This position has no responsibility for the assessment, treatment or care of patients, however the ability to communicate and interact with patients/public/staff of all ages is required.

Education:

High school diploma or equivalent is preferred.

Experience:

Computer experience is required.

Secretarial experience is preferred.

Knowledge of medical terminology is preferred.

Certification/Licensure:

None.

Additional Job Description

At VHC Health, every role contributes to exceptional care, better outcomes, and stronger communities.In addition to your base compensation, VHC Health offers a comprehensive benefits package, including medical, dental, and vision coverage (subject to eligibility requirements), as well as additional wellness and retirement benefits designed to support our employees and their families.VHC Health is committed to wage transparency and equitable pay practices. The compensation offered for this position—whether expressed as an annual salary or hourly rate is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions.The posted hiring range reflects the range VHC Health, in good faith, believes is appropriate for this role at the time of posting. This range may be adjusted in the future based on business needs or market changes. No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may be modified at the sole discretion of VHC Health, in accordance with applicable law.VHC Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.VHC Health maintains a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited at all VHC Health locations.