UNIT SECRETARY - 36hrs FT Days

Trinity Health; Springfield (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider in Western Massachusetts seeks a dedicated Unit Secretary to join Trinity Health at Mercy Medical Center. The position involves assisting physicians, managing patient needs, and maintaining essential medical records. Candidates must have a high school diploma and CPR/BLS certification. Trinity Health values diversity and inclusion in its workforce, making it an equal opportunity employer.

Benefits

Great benefits and health insurance coverage—starting Day One!

Career growth and advancement potential

Qualifications

• Minimum of a high school diploma or GED required.
• Ability to pass drug screenings and background checks.
• CPR/Basic Life Support certification required.

Responsibilities

• Meets and greets patients and assists with comfort needs.
• Answers phone calls, responds to inquiries, and manages patient requests.
• Assembles and maintains medical charts, ensuring confidentiality.

Skills

Communication

Confidentiality

Interpersonal Skills

Education

High School Diploma or GED

Job description

Employment Type: Full timeShift: Day Shift Description:

Trinity Health Of New England is looking for an experienced Unit Secretary to join our team at Mercy Medical Center. This person is responsible for assisting physicians while providing exceptional treatment to patients with a variety of medical conditions.

What you will do:

• Meets/greets patients/family/visitor in a pleasant manner assisting them with comfort needs though out their hospital stay.
• Answers telephone calls, responds to routine inquiries, and relays messages. Responds to patient’s intercom calls and notifies appropriate personnel of patient’s request.
• Assembles medical charts and maintains charts by filing all necessary reports and results. Maintains confidentiality of the patient record
• Assists with the coordination of patient needs for satisfaction. Orders meals, calls housekeeping, and notifies management if concerns are heard in the department.
• Other duties as assigned by the Nurse Manager

Minimum Qualifications

• Must possess a minimum of a high school diploma/GED.
• Ability to pass drug screenings and background checks.
• CPR/ Basic Life Support certification required (AMA or Red Cross)

Schedule

• Full-Time, 36 hours Day Shift
• Must work every other weekend and holiday as scheduled.

Ministry/Facility Information

• Our Mission and Core Values
• Great benefits and Health Insurance Coverage—starting Day One!
• Career growth and advancement potential
• Award-winning Hospitals and Departments

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.