Unit Secretary

St Johns Health Care Corporation; City of Rochester (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Telemedicine

Weekly paychecks

Generous paid time off

On-site parking

Employee Assistance Plan

Cell phone discounts

Job summary

St. John’s in Rochester, NY is seeking a Neighborhood Secretary to perform clerical and receptionist duties under the Neighborhood Administrator. You will provide excellent customer service to elders, families, visitors, and staff, manage records, appointments, and transportation arrangements.

The role emphasizes organizational skills, MS Word proficiency, and clear communication in a compassionate elder-care setting. Join a supportive team dedicated to quality service.

Qualifications

• High school degree or GED.
• Secretarial and/or health care experience preferred.
• Ability to interact with elders.
• Technical competence in MS Word, email, and AOD.
• Excellent phone skills
• Good clerical and organizational skills
• Good written and oral communication skills

Responsibilities

• Assemble elders’ records and maintain charts within the neighborhood.
• Prepare and distribute data lists and documents for the neighborhood.
• Prepare requisitions for diagnostic tests and notify relevant staff.
• Receive visitors and staff in a customer-oriented manner.
• Schedule appointments and coordinate transportation for elders as needed.
• Maintain staff in-service attendance records as assigned.
• Attend in-service programs to ensure compliance with regulations.
• Transport elders to appointments when required.
• Contribute to the Eden journey and participate in team initiatives.
• Assist with other duties to support the Core Team and mission.

Skills

Customer service

Communication

Organizational skills

Phone etiquette

Education

High school diploma or GED

Tools

MS Word

Email

AOD

Job description

Description

St. John’s is leading and inspiring a shift in society’s views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John’s home.

Position Summary: The Neighborhood Secretary performs clerical and receptionist activities within a neighborhood under the direction and supervision of the Neighborhood Administrator. Provides excellent customer services to elders, family, visitors and employees and responds to their needs in a timely and professional manner. Responsibilities include:

• On the neighborhood, assemble elders’ records, keep in order, update and thin charts appropriately. Send discharge records to medical.
• Prepare and/or distribute various data lists and documents for entire neighborhood.
• Prepare requisitions for diagnostic tests, notify appropriate persons for entire neighborhood.
• Receive visitors and personnel to the neighborhood in a customer-oriented manner.
• Make appointments for elders including transportation arrangements when needed, assemble information for appointments, transfer and discharge elders if assigned to do so by the Neighborhood Administrator.
• Maintains records of staff in-service attendance if assigned to do so by the Neighborhood Administrator.
• Assume responsibility for attending in-service programs that are provided to facilitate compliance with government regulations.
• Transport elders to appointments as needed.
• Be an active participant in the Eden journey.
• Help with other duties as needed that support the Core Team to fulfill St John’s mission, vision and values.

Physical Requirements: Sits, stands, walks. Subject to interruptions and multiple task management.

• Health, dental, vision insurance (30 hours+)
• Employer sponsored life insurance & telemedicine (30 hours+)
• Weekly paychecks
• Competitive pay
• Ability to pay your bills before pay day through PayActiv: https://www.payactiv.com/employees/
• Free parking
• 24/7 fitness center
• Generous paid time off and holidays
• On-site child care
• Employee Assistance Plan
• Cell phone discounts
• Recognition activities and events

St. John’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.

Requirements

Qualifications:

• High school degree or GED.
• Secretarial and/or health care experience preferred.
• Ability to interact with elders.
• Technical competence in MS Word, email, and AOD. Excellent phone skills
• Good clerical and organizational skills
• Good written and oral communication skills