Unit Secretary

United Health Services; Binghamton (CA); On-site; USD 35,000 - 46,000; Full time

Job summary

United Health Services (UHS) is seeking a Unit Secretary to support the Medication-Assisted Treatment Clinic and hospital unit operations. The role involves clerical tasks, EMR handling, and ensuring smooth admissions, discharges, and transfers to aid patient care teams.

Day shift, 40 hours per week, with a compensation range of $17.05 to $22.17 per hour depending on experience. Requires high school diploma and BLS certification, plus patient-facing experience preferred.

Qualifications

• High School Diploma or equivalent required.
• Basic Life Support (BLS) certification required.
• Up to 1 year of customer/patient-facing experience directly interacting with the public preferred.
• Up to 1 year of healthcare experience preferred.
• Up to 1 year of technical/systems experience with role-specific tools preferred.
• Up to 1 year of direct experience performing duties similar to the job requirements preferred.

Responsibilities

• Perform clerical and receptionist functions to support patient care operations and communication among patients, families, nurses, physicians, and care teams.
• Maintain, audit, and update medical records to ensure accuracy and compliance with standards.
• Coordinate unit communications by relaying information and transcribing orders when required.
• Complete admission, discharge, and transfer clerical processes to support continuity of care.
• Manage unit supplies and equipment to support daily operations.
• Support consult coordination, including scheduling and transportation arrangements.

Skills

Customer/patient-facing experience

Attention to detail

Communication skills

Education

High School Diploma or equivalent

Basic Life Support (BLS) certification

Job description

Position Overview

The Unit Secretary at United Health Services (UHS) helps keep the hospital unit running smoothly by supporting patients, families, nurses, physicians, and other care team members. This role manages important clerical and communication tasks, including maintaining medical records, using electronic medical record (EMR) systems, coordinating information, and supporting admissions, discharges, and transfers. By staying organized, responsive, and focused on service, the Unit Secretary helps care teams work efficiently and contributes to a positive experience for patients and families.

Primary Department, Division, or Unit:

UHS Medication-Assisted Treatment Clinic

Primary Work Shift:

Day

Regular Scheduled Weekly Hours:

40

Compensation Range:

$17.05 - $22.17 per hour, depending on experience

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Job Responsibilities

Essential Functions:

• Perform clerical and receptionist functions to support patient care operations, unit workflow, and effective communication among patients, families, nurses, physicians, and care teams
• Maintain, audit, and update medical records to ensure accuracy, completeness, and compliance with documentation standards
• Coordinate unit communications by relaying information, transcribing physician orders when required, and supporting timely clinical decision-making
• Complete admission, discharge, and transfer clerical processes to support continuity of care and positive patient experiences
• Manage unit supplies and equipment to support efficient patient care delivery and daily operations
• Support consult coordination, including scheduling, documentation, and transportation arrangements, to facilitate timely patient services

Scope and Impact:

• Contribute directly to patient-centered care by supporting clinical teams through accurate documentation, communication, and coordination activities
• Exercise judgment within established procedures when prioritizing tasks, managing interruptions, and escalating issues appropriately
• Work under general supervision with accountability for assigned clerical responsibilities that impact unit efficiency, patient flow, and service quality

Compliance and Professional:

• Complete required continuing education, training, and competency validations in accordance with organizational and regulatory requirements
• Adhere to HIPAA standards, infection control practices, and safety guidelines to protect patient information and maintain a safe care environment
• Comply with ergonomic and workplace safety principles while performing all job-related activities
• Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations
• As applicable to your role, support cybersecurity and data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments, monitoring third-party compliance, and promptly reporting identified supply chain or cybersecurity risks

Additional Expectations:

• Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions
• Execute responsibilities in accordance with organizational policies, procedures, and applicable regulations
• Perform additional responsibilities as required to meet department and organizational needs

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Position Qualifications

Required:

• High School Diploma or equivalent
• Basic Life Support (BLS) certification
• Up to 1 year of customer/patient-facing experience directly interacting and communicating with the public

Preferred:

• Up to 1 year of healthcare experience working in the healthcare industry in any function
• Up to 1 year of technical/systems experience using specialized tools, software, or equipment required for the role
• Up to 1 year of direct experience performing the exact or very similar duties required by the job within the same role or function

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Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, and fun along the way, we’re here to help you thrive in work and life.

A Culture of Connection

We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family

We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

Well-Being & Financial Security

From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

Growth That Moves with You

With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

A Place to Call Home

Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.