Unit Operations Coordinator (8th Floor: MedSurg) Overnights

Children's Minnesota; Minneapolis (MN); On-site; USD 35,000 - 55,000; Part time

Job summary

An established industry player in pediatric healthcare is seeking a Unit Operations Coordinator for their MedSurg unit. This entry-level role focuses on delivering exceptional customer service to families and staff while managing various administrative tasks. The ideal candidate will possess strong problem-solving abilities and excellent communication skills. Join a dedicated team that values diversity and inclusion, and contribute to providing high-quality care to children across the Midwest. This part-time position offers a competitive salary and comprehensive benefits, making it a rewarding opportunity for those passionate about healthcare.

Benefits

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Shift differentials for night/weekend work

Qualifications

• 1 year experience in a patient care setting preferred.
• Ability to coach others on hospital technology.

Responsibilities

• Provide excellent customer service to families and staff.
• Support patient care and administrative functions on the unit.

Skills

Outstanding customer service skills

Problem-solving skills

Strong computer skills (Microsoft Word, Excel)

Basic medical terminology knowledge

Excellent interpersonal communication skills

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Unit Operations Coordinator (8th Floor: MedSurg) Overnights

Join to apply for the Unit Operations Coordinator (8th Floor: MedSurg) Overnights role at Children's Minnesota.

About Children’s Minnesota
Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota serves kids throughout the Upper Midwest with two hospitals, nine primary care clinics, multiple specialty clinics, and seven rehabilitation sites. Recognized as a top children’s hospital by U.S. News & World Report, find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Visit childrensMN.org for more info.

Department Overview
This department cares for children from newborns to young adults with acute medical or surgical issues, including neurological concerns. The average length of stay varies from 24 hours to several weeks.

Position Summary
The Unit Operations Coordinator provides excellent customer service to families, staff, providers, and visitors, both in person and by phone. Responsibilities include answering questions, problem-solving, arranging deliveries, directing visitors, maintaining a safe environment, and supporting patient care and administrative functions on the unit. The role may require floating to other departments as needed.

Qualifications

• High school diploma preferred
• 1-year experience in a patient care setting preferred

Skills and Abilities

• Outstanding customer service skills
• Positive attitude
• Problem-solving skills
• Strong computer skills (Microsoft Word, Excel, hospital systems)
• Ability to coach others on hospital technology
• Basic medical terminology knowledge
• Excellent interpersonal, written, and verbal communication skills
• Self-directed, organized, and able to multitask

Physical Demands
Please view the Physical Demands document for details.

The salary is competitive and considers various factors including experience, skills, and organizational needs. Benefits include medical, dental, vision, retirement, and shift differentials for night/weekend work. All offers are contingent upon background checks, drug screening, and legal work authorization.

Children’s Minnesota is an equal opportunity employer, valuing diversity and inclusion in its staff.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Healthcare
• Industry: Hospitals and Healthcare