Unit Manager Clinical Operations

Enterprise HCM; Richardson (TX); Remote; USD 69,000 - 147,000; Full time

Job summary

A leading healthcare services company is seeking a Clinical Supervisor to oversee clinical operations related to behavioral health. This remote role requires a Registered Nurse with an active Texas license or a Masters-Level Behavioral Health Professional. Candidates should have at least 2 years of psychiatric clinical and managed care experience. Competitive compensation ranges from $69,200 to $146,700 based on skills and experience.

Qualifications

• 2 years psychiatric clinical experience (post licensure).
• 2 years utilization review/managed care experience.
• Case Management Certification (URAC accredited certification) or obtain URAC accredited certification within three years.

Responsibilities

• Supervise clinical staff in behavioral health clinical operations.
• Implement processes and monitor results to ensure effective customer service.
• Ensure department meets account contracts and initiatives.

Skills

Leadership skills

Verbal, written, and interpersonal communication skills

Analytical skills and sound clinical judgment

Education

Bachelor's degree

Registered Nurse (RN) license

Tools

PC proficiency including Word, Excel, PowerPoint

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

RESPONSIBILITIES

This position is responsible for supervising clinical staff involved in a variety of behavioral health clinical operations such as Utilization Management, Case Management and/or Disease Management. Responsible for hiring, training, performance reviews, pay administration, change management and ensuring staff meet/exceeds goals and initiatives. Implement processes, procedures and initiatives and monitor results, ensure delivery of effective customer service, ensure department is meeting account contracts, and work across the organization in delivery of services to the customer.

JOB REQUIREMENTS

• Registered Nurse (RN), with current, unrestricted license to practice in state of operations or Masters‑Level Behavioral Health Professional (LPC, LCPC, LCSW, LMFT, RPsy) with current License to practice at the Independent Practice Level.
• 2 years psychiatric clinical experience (post licensure) with direct clinical care to the consumer.
• 2 years utilization review/managed care experience.
• Leadership skills.
• Knowledge of managed care program policies and procedures.
• Knowledge of managed care and insurance industry.
• Verbal, written, and interpersonal communication skills.
• PC proficiency to include Word, Excel, PowerPoint.
• Analytical skills and sound clinical judgment.
• Case Management Certification (URAC accredited certification) or obtain URAC accredited case management certification within three year of employment if overseeing case management operations.
• Incumbents with nursing licenses in positions/departments requiring multi‑state licenses are required to obtain and maintain additional current, valid, and unrestricted applicable nursing licenses in other states as determined by management. Multi‑state license fees will be provided by HCSC. Incumbents with other clinical licenses are not required to obtain multi‑state licenses.

PREFERRED JOB REQUIREMENTS

• Supervisory experience.
• MUST be licensed to practice at the independent level for this role. The # of years of clinical experience required for this role is post licensure (# of years) at the independent practice level.
• If a Registered Nurse (RN): must have at least 2 years psychiatric clinical experience (post licensure) with direct clinical care to the consumer.
• Bachelor degree.

#LI-FW1 #LI-Remote This is a Telecommute (Remote) role for TX. Must reside in the state of Texas to be considered. Sponsorship is not available.

Compensation: $69,200.00 - $146,700.00 Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please click https://careers.hcsc.com/totalrewards