Unit Liaison Full Time Evenings

GRIFOLS, S.A.

Saint Paul (MN)

Remote

USD 110,000 - 130,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
PTO
Paid Holidays
401(k) Match
Tuition Reimbursement

Job summary

Grifols, S.A. seeks a Patient Access Liaison to minimize access and reimbursement barriers for Prolastin-C across a multistate geography. You will educate prescriber offices on the Prolastin Direct program and work with payor teams to resolve coverage issues while ensuring compliance with PA and documentation requirements.

The role requires travel up to 50% and deep knowledge of public and private payer policies. Remote work is possible near major airports in listed states, including Minnesota.

Qualifications

  • Bachelor’s degree required; 1–2 years of field-based customer contact preferred.
  • Strong knowledge of payer policies and reimbursement processes.

Responsibilities

  • Execute market access reimbursement plan to minimize barriers for patients and providers.
  • Educate prescriber office personnel on Prolastin Direct program and processes for patient access.
  • Collaborate with payor teams to understand policies and facilitate patient access.
  • Explain prior authorization, appeals, and clinical criteria; assist with electronic submission of PA and related documentation.
  • Travel up to 50% to cover multistate geography; build relationships with healthcare professionals.

Education

Bachelor’s degree

Job description

Would you like to join an international team working to improve the future of healthcare? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

The role of the Patient Access Liaison (PAL) is to minimize access and reimbursement barriers for patients and providers to Prolastin-C. They will accomplish this by executing the market access reimbursement plan in the assigned geographic area with physicians, office staff and institutional customers. The PAL will work closely with internal and external partners including HCPs and their staff, Market Access, Sales and SP/Hub partners in the field, supporting accounts in resolving reimbursement issues and concerns. The PAL is expected to have a deep working knowledge of both public and private payer policies within their market, as it relates to Prolastin-C coverage and access. This position will serve as subject matter expert on payer/reimbursement matters, patient services and pharmacy processes and requirements. For this role to be remote you have to be located near a major airport in one of the following states: Proactively educate prescriber office personnel on the Prolastin Direct program and processes to facilitate patient access via in person and virtual interactions

Champion and manage the appropriate utilization of patient support services and reimbursement programs to ensure compliance with legal and regulatory requirements

Demonstrate deep knowledge in reimbursement and access across patient support offerings and be the subject matter expert in the geography.

Collaborate closely with the payor team to understand payer policies and facilitate patient access.

Ensure providers understand prior authorization requirements, appeals processes and clinical criteria, including technology options for electronic submission of PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests and provides support for other related coverage issues and documentation requirements.

Closely collaborate with Hub/SP account management team to directly solve any customer-related issues.

Builds productive, professional relationships with customers in targeted accounts to address market access issues.

Strong functional knowledge of specialty pharmacy and health insurance and benefits with a demonstrated expert understanding of insurance eligibility benefit verification, prior authorization processes, reimbursement coverage, appealing insurance denials, application of financial assistance, co-pay support and free product programs

Ability to travel and cover large multistate geography territories;

50% travel required

1- 2 years of experience calling on field-based customers and proven ability to build strong relationships with healthcare professionals.

Example: If a job level requires a Bachelor’s degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate’s degree with 6 years of experience, or a Master’s degree with 2 years of experience.

#The estimated pay scale for the Patient Access Liaison role based remotely in any of the listed states in the job description, is $110,000 to $130,000 per year. Additionally, the position is eligible to participate in up to 8% of the company bonus pool. We offer a wide variety of benefits including, but not limited to: Medical, Dental, Vision, life insurance, PTO, paid holidays and up to 5% 401(K) match and tuition reimbursement. Final compensation packages will ultimately depend on education, experience, skillset, knowledge, where the role is performed, internal equity and market data. religious practices and observances; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. NORTH AMERICA : USA : Home Office || NORTH AMERICA : USA : Arkansas || NORTH AMERICA : USA : Iowa || NORTH AMERICA : USA : Louisiana || NORTH AMERICA : USA : Minnesota || NORTH AMERICA : USA : Mississippi || NORTH AMERICA : USA : Missouri || NORTH AMERICA : USA : Nebraska || NORTH AMERICA : USA : North Dakota || NORTH AMERICA : USA : South Dakota || NORTH AMERICA : USA : Texas || NORTH AMERICA : USA : Wisconsin:USHOME - Home Address US

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