Unit Customer Service Specialist - Coronary Care Unit

Veterans in Healthcare; Little Rock (AR); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Baptist Health in Little Rock seeks a Unit Customer Service Specialist for the Coronary Care Unit. The role focuses on secretarial tasks, patient communication, and efficient unit operations, with a night shift and part-time schedule.

The position requires a high school diploma, CPR within 60 days, and fluency in English, with data entry experience and knowledge of medical terminology supporting daily duties.

Qualifications

• High school diploma or equivalent is required.
• CPR certification within the first 60 days of employment is required.
• Fluent in English and able to work flexible hours.

Responsabilités

• Perform secretarial and administrative duties to ensure unit efficiency.
• Support patient satisfaction through effective communication.
• Maintain organized unit operations and handle inquiries promptly.

Connaissances

Data entry experience

Medical terminology knowledge

Multitasking

Formation

High school diploma or equivalent

Description du poste

Unit Customer Service Specialist - Coronary Care Unit

Job Details

• Department: Coronary Care Unit
• Shift: Night
• Working Hours: 1830 - 0700
• Location: BHMC-Little Rock
• Job Type: Clerical
• Contract: Part Time
• Job ID: 65399

Summary

The Unit Customer Service Specialist / Secretary is responsible for performing a variety of secretarial and administrative duties to ensure the smooth and efficient functioning of the assigned nursing unit. This role focuses on patient satisfaction, efficient communication, and maintaining organized unit operations.

Other Information

• High school diploma or equivalent. CPR certification within the first 60 days of employment. Fluent in English. Willing to work flexible hours.
• Data entry experience and some knowledge of computer programs.
• Demonstrates knowledge of medical terminology, self-motivation, and sound judgment in handling patient and visitor inquiries. Possesses strong concentration skills, efficiently prioritizing tasks, adapting to change, and multitasking while performing duties quickly and accurately.

This job will be authorized 48.00 hours bi-weekly.

Connect With Us

Learn more about what it means to be part of the Baptist Health team by following us on social media.

Today, Baptist Health is Arkansas' most comprehensive healthcare organization with more than 250 points of access that include 11 hospitals, urgent care centers, a senior living community, and over 100 primary and specialty care clinics in Arkansas and eastern Oklahoma.

© 2021 Baptist Health. All Rights Reserved.