Unit Counselor (CS532807)

ICL; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading non-profit organization is seeking a full-time Unit Counselor in New York, NY. The role involves direct interaction with residents, providing care and support in a shelter setting. Candidates should have relevant experience and be prepared for various responsibilities, including crisis intervention and compliance support. ICL offers a range of benefits for eligible employees, including health insurance and educational leave.

Benefits

Health, Dental, and Vision Benefits

Life & AD&D Insurance

Mental Health Services

Tuition Assistance

Commuter Benefits Plan

Employee Assistance Program

Matching 403B

Discounts on select ticketed purchases

Qualifications

• 2+ years of unit counseling or relevant human service experience, preferably in a shelter setting.
• Valid State Driver’s ID preferred from NY, NJ, CT, or PA.

Responsibilities

• Interact directly with residents, providing care and support.
• Conduct hourly rounds and assist with meal-related activities.
• Mediate crises and maintain compliance with safety guidelines.

Skills

Communication

Problem Solving

Interpersonal Skills

Empathy

Teamwork

Education

GED/HSE

Tools

MS Word

Outlook

Job description

Two Bridges Shelter
78 Catherine St
New York, NY 10038, USA

• Travel Required : Yes

Description

Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need.

So, it is our pleasure to announce that we are currently seeking a full-timecandidate for the role of Unit Counselor (UC), to join our team! – Veterans preferred for specific VA Shelter locations.

By ICL definition, under the direct supervision of the Program Director, a Unit Counselor is someone primarily responsible for interacting directly with residents, performing a wide variety of tasks related to the care, nurturing, treatment, education, socialization, habilitation, recovery, healing, safety, security, and support of such residents, assuring that all areas of the facility are clean and functioning as required.

MIN. ROLE REQUIREMENTS & PREFERENCES:

• LOCATION: New York, NY 10038+ Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD
• EDU/EXP: GED/HSE or higher and 2+ years of unit counseling and/or relevant human service exp. – preferably in a shelter setting
• Valid State Driver’s ID (CDL, General Class D or Class A, B, or C licensing accepted) – NY, NJ, CT, or PA preferred
• Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training)

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to stand, stoop, bend, and stretch for long periods of time
• Ability to effectively use computer software such as MS Word and Outlook
• Ability to consistently report for work as scheduled, being on-call if needed
• Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs
• Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders
• Strong problem-identification and solving skills with an awareness of self and one’s impact on others
• Ability to work both independently and as a team, to conform to all applicable safety and accountability measures
• Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory
• Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities
• Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding unit counseling
• Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below...

UNIT COUNSELOR TASKS:

• Resident Integration – show empathy to residents upon entry; participate in or conduct orientation of new residents; communicate to residents what the program processes and activities are explaining the types of clinical services, recreational activities, and ICL programs that are available
• Resident & Program Support – actively look for ways to assist residents with compassion and hope; responsible for helping to meet the program needs of residents and developing the spirit, values, and culture of the “neighborhoods”; provide social support to residents, including verbal assistance to help residents to help themselves regarding day-to-day life in the residence
• Housing Support – conduct hourly rounds of the facility to check in on all residents; document neighborhood activities and interactions with residents as directed; assist with meal-related activities such as warming up food as required, serving it, and cleaning up activities
• Travel & Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate
• Conflict Resolution – mediate and perform crisis assessment and verbal/non-verbal crisis intervention between residents; participate in planned interventions with residents as directed, including the use of Motivational Interviewing; maintain self-control in crisis situations, working with residents and staff in a caring and respectful manner
• Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture
• Team and Staff Support – attend and participate in required trainings, mgmt. and supervision meetings; function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; report serious incidents, allegations, or sensitive situations to supervisors as well as in-service trainings
• Perform other job-related tasks as assigned in an organized and detail-oriented manner…
• Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.

If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below…

ICL BENEFITS:

PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY!

• PAID Orientation and Training
• Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too)
• Life & AD&D Insurance + Medical Flexible Spending
• Mental Health Services and Providers
• Educational & Parental Leave
• Tuition & Work-Life Assistance
• Commuter Benefits Plan
• Employee Assistance Program
• Matching 403B (non-profit)
• Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc.
• Discounts on select ticketed purchases provided by Plum Benefits
• And many more…

Travel Required

Yes . New York, NY 10038

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.