Unit Coordinator-Nursing Asst Telemetry Unit

Penn Medicine, University of Pennsylvania Health System; West Chester (Chester County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Unit Coordinator-Nursing Assistant for the Telemetry Unit. This role encompasses both administrative and patient care responsibilities, ensuring smooth operations within the nursing unit. You will be pivotal in managing communication, order processing, and patient documentation while providing compassionate care under RN supervision. Join a team committed to excellence in patient care and professional development, where your contributions will directly impact the lives of patients and their families. This position offers a dynamic environment where you can grow and make a difference in healthcare.

Benefits

Comprehensive Health Plans

Tuition Assistance

Qualifications

• Basic Cardiac Life Support certification required.
• 0-1 years of healthcare or clinical experience preferred.

Responsibilities

• Greet patients and visitors, demonstrating professional communication skills.
• Assist with accurate entry of orders and manage patient documentation.
• Provide age-appropriate care, assist with hygiene, nutrition, and safety.

Skills

Patient Care

Communication Skills

Order Management

Documentation

Customer Service

Education

High School Diploma or GED

Job description

Unit Coordinator-Nursing Asst Telemetry Unit

Join us at Penn Medicine, University of Pennsylvania Health System, as a Unit Coordinator-Nursing Assistant in the Telemetry Unit.

Description

Penn Medicine is committed to providing exceptional patient care, conducting innovative research, and educating future medical leaders. Working here means collaborating with top professionals across disciplines. Today, someone will make a breakthrough, heal a heart, deliver hopeful news, or provide comfort. Our employees shape this future. Are you living your life's work?

Summary

• This is a cross-trained position, assigned either as a Unit Secretary or Nursing Assistant. The Unit Secretary manages office and clerical duties, facilitates order entry, and supports administrative activities. The Nursing Assistant provides patient care under RN supervision. Both roles support the nursing unit's operations and adhere to policies, procedures, and organizational goals.

Responsibilities

1. Communication and Customer Service
2. Greet patients and visitors, demonstrating professional communication skills.
3. Answer phones promptly, refer calls appropriately, and relay messages reliably.
4. Assist visitors and facilitate patient transport and belongings management.
5. Communicate with physicians and staff using proper systems and tools.
6. Perform follow-up calls and patient surveys as directed.
7. Address call bells and ensure needs are communicated and addressed.

1. Electronic Order Management
2. Assist with accurate entry of orders, monitor alerts, and ensure timely processing.
3. Notify staff of new or changed orders, and ensure specimen and medication orders are handled correctly.

1. Chart Management
2. Label, file, and maintain charts according to policies.
3. Prepare charts for admissions, transfers, discharges, and record requests.

1. Patient Flow
2. Manage patient documentation and census logs, coordinate admissions/discharges, and monitor isolation procedures.

1. Nursing Assistant - Patient Care
2. Provide age-appropriate care, assist with hygiene, nutrition, mobility, and safety.
3. Document care activities accurately and timely.

1. Communication & Documentation
2. Maintain effective communication with team members, seek help when needed, and document all patient interactions properly.

1. Role Development & Support
2. Engage in continuous learning, support organizational initiatives, and serve as a mentor or preceptor.

Credentials

• Basic Cardiac Life Support (Required)
• Certified Nurse Aide (Required); Nursing Assistant certification preferred

Education or Experience

• High School Diploma or GED (Required)
• 0-1 years of healthcare or clinical experience; secretarial skills or healthcare experience preferred

We believe that caring for our employees is essential to providing the best patient care. Our benefits include comprehensive health plans, tuition assistance, and more. Join us to make a difference in healthcare.