Unit Coordinator, Martha's Vineyard Hospital

Mass General Brigham; Oak Bluffs (MA); On-site; USD 29,000 - 61,000; Full time

Job summary

Mass General Brigham’s Martha’s Vineyard Hospital is seeking a Unit Coordinator to support the nursing staff under supervision of a licensed nurse, optimizing patient care. Your responsibilities span admissions, transcription, and clerical duties while ensuring smooth unit operations.

Minimum education is a high school diploma; 0–1 year hospital experience is preferred. The position is 36 hours weekly, onsite at One Hospital Road, with a pay range of $21.32–$44.22 per hour and comprehensive

Qualifications

• High School Diploma or Equivalent required.
• Previous hospital experience preferred 0–1 year.
• Must read, write, and understand English.
• Must communicate clearly with staff, patients, and visitors.
• Ability to work with diverse people and maintain confidentiality.

Responsibilities

• Assist nursing staff under supervision of a licensed nurse to optimize patient care.
• Handle patient records, admissions, and clerical duties.
• Transcribe doctors’ orders and coordinate with nursing staff.
• Maintain unit supplies, bulletin boards, and charting areas.
• Greet visitors, route calls, and relay information to appropriate parties.
• Perform other duties as assigned by the nursing leadership.

Skills

Legible handwriting

English proficiency

Professional communication

Education

High School Diploma or Equivalent

Job description

Site: Martha’s Vineyard Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary:
A member of the Nursing Department, who, under the direct supervision and with consultation of a professional licensed nurse, perform a variety of support services in order to provide assistance to the professional nursing staff to optimize patient care.

JOB FUNCTIONS:
Every effort has been made to make your job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position.

RISK EXPOSURE CATAGORIES:

1. Tasks may involve exposure to blood/body fluids
2. Tasks do not involve contact with blood/body fluids but could result in performing a Category 1 task
3. Tasks do not involve any risk of exposure to blood/body fluids

PHYSICAL REQUIREMENTS:

(With or without the aid of mechanical devices)

• Must be able to move intermittently throughout the work day
• Must be able to speak and write the English language in an understandable manner
• Must be able to cope with the mental and emotional stress of positions
• Must possess sight/hearing senses or use prosthetics that will enable these to function adequately so that the requirements of this position can be fully met
• Must function independently, have flexibility, personal integrity and the ability to work effectively with the CEO, physicians, department managers and the general public
• Must be in good general health and demonstrate emotional stability
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset and, at times, hostile people within the facility
• Must be able to assist in the evacuation of patients

WORKING CONDITIONS:

• Sits, stands, bends, lifts and moves intermittently during working hours
• Is subject to frequent interruptions
• Is involved with patients, residents, staff, government agencies/personnel, etc. under all conditions and circumstances
• Is subject to hostile and emotionally upset patients, family members, etc.
• Communicates with the medical staff and other hospital departments’ staff
• Attends and participates in continuing training programs as they relate to the position
• May be exposed to infectious waste and diseases
• Is subject to lifting, carrying and supporting patients
• Must be constantly alert for patient safety

ED:

MAINTENANCE OF PATIENT RECORD AND UNIT SYSTEMS:

1. Prepares Emergency Room charts for admission to the hospital.
2. Maintains adequate level of evacuation/CVA/MI admission packs.
3. Has knowledge of the locations of patients when on and off the unit.
4. Filing out lab and x-ray requisitions.
5. Maintains log book on unit, forwarding charts for coding as soon as possible.
6. When necessary, assist the ER receptionist with obtaining admitting information. Does registration of patients when receptionist is not on.
7. Photocopies patients records when transferred to health facility off the island.
8. Preforms other necessary clerical duties or errands.

TELEPHONE/VISITOR RECEPTION AND COMMUNICATION:

1. Receives incoming and outgoing telephone calls and forwards messages and information accurately to the appropriate parties after evaluating priority of call.
2. May provide assistance and direction when indicated to visitors.
3. Forward calls regarding medical information to voicemail or appropriate person.
4. Coordinates calls to other facilities when needed; arranging for information exchange and appointments.
5. Familiar with CODE BLUE, fire and disaster plans, trauma response team.
6. Maintains positive atmosphere and communication with all departments.
7. May answer C-Med radio obtaining information and relaying to licensed staff as needed.

TRANSCRIPTION

1. Transcribes doctors’ orders, requisitions and communicates with the appropriate departments.
2. STAT orders are brought to the attention of the Charge Nurse immediately. No verbal orders are taken by the Unit Coordinator.
3. Makes patient transport arrangements with Nursing Supervisor.

UNIT UPKEEP – SUPPLIES AND MAINTENANCE

1. Maintains the bulletin boards, blackboards, and charting areas.
2. Orders supplies as necessary to meet the unit’s needs, including paper/form supplies.
3. May deliver specimens, equipment and requisitions to appropriate department when directed by the nursing staff.

OTHER RELATED DUTIES

1. Arranges for patient’s personal valuables to be sent home or locked up in the Business Office.
2. Explain and enforce visiting policies for families and friends of patients; direct visitors to waiting areas as appropriate.
3. Inform nursing staff of scheduled time for x-ray, lab, or operative procedure.
4. Maintains confidentiality within the hospital and in the community.
   Performs other duties as assigned
   Complies with all policies and standards

Qualifications

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Experience
Previous hospital experience preferred 0-1 year preferred

Knowledge, Skills and Abilities

• Legible handwriting and accurate spelling. Knowledge of medical terminology preferred
• Must be able to read, write legibly, speak clearly and understand the English language
• Must possess the ability to make independent decisions when circumstances warrant such action in a timely fashion
• Must possess the ability to deal tactfully with staff, patients, family members, visitors, government agencies/personnel and the general public
• Must possess the willingness to work harmoniously with professional and non-professional personnel and the general public

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

One Hospital Road

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$21.32 - $44.22/Hourly

Grade

SM1207

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

1550 Martha’s Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.