Unit Coordinator - Inpatient Pediatric

Mass General Brigham; Salem (MA); Presencial; USD 42 000 - 56 000; Tempo integral

Resumo da oferta

North Shore Medical Center, Inc. is seeking an administrative assistant to support unit-based and hospital-wide clinicians and staff. You will coordinate patient flow, manage appointments, and handle confidential information with discretion.

The role requires 1-2 years of administrative experience, proficiency with MS Office, and familiarity with medical terminology. You will enter data into the electronic medical record, assist with payroll duties or scheduling as needed, and communicate

Qualificações

• 1-2 years of administrative support experience.
• Proficiency with MS Office and basic office equipment.
• Familiarity with medical terminology and patient data handling.
• Strong written and verbal communication skills.

Responsabilidades

• Greet patients and visitors professionally and manage information flow.
• Coordinate patient admissions, discharges, and transfers with nursing.
• Enter accurate data into the electronic medical record for admissions and transfers.
• Interact with ancillary services to obtain equipment, services, and supplies.

Conhecimentos

Administrative support

Communication skills

Medical terminology

Formação académica

High School Diploma or Equivalent

Associate's Degree Preferred

Ferramentas

MS Office

Descrição da oferta de emprego

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Provides administrative support to unit-based and hospital-wide clinicians and staff, serving as the liaison between patients, visitors, and clinicians. Expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. Does this position require Patient Care? No

Essential Functions

• Greets and interacts with patients, families, visitors, and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes, and manages information at the central nursing station and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters accurate, timely information into the electronic medical record for admissions, discharges, and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and location; uses the designated process to identify and facilitate repairs.
• May assist the manager with payroll duties, staff scheduling, or supervision of unit secretaries.
• Duties may vary by department.

Qualifications

Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Experience

Administrative support experience 1-2 years required

Knowledge, Skills and Abilities

• Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use the phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written, and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Additional Job Details (if applicable)

• Physical Requirements Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occa…