Unit Coordinator: E8 (Rehab), 24 hrs/week, Weekends

Albany Medical Center; City of Albany (NY); Presencial; USD 46.000 - 60.000; Jornada completa

Descripción de la vacante

Albany Medical Center in Albany, NY seeks a Unit Coordinator for the Inpatient Rehab - E8 unit to support the nursing station and patient care with clerical and reception duties. It emphasizes accurate patient records and workflow efficiency.

The role includes greeting visitors, answering phones, relaying messages, preparing and distributing reports, and operating standard office equipment while using clinical information systems to aid care delivery.

Formación

• High school diploma or GED with related work experience.
• NAHUC certification preferred.
• Minimum of one-year healthcare or clerical experience preferred.
• Strong communication and multitasking abilities.
• Ability to maintain confidentiality and ethics.

Responsabilidades

• Assembles/maintains patient records and reports.
• Greet and assist visitors.
• Answer phones courteously.
• Record and relay messages accurately.
• Locate key personnel to direct calls and respond to inquiries.
• Prepare and distribute outgoing reports via email and inter-departmental mail.
• Operates office machines and computer.
• Orders materials, supplies, forms and services.
• Utilize clinical and patient information systems to support patient care.
• Assist in the implementation of specialized projects.

Conocimientos

Customer service

Clerical experience

Communication skills

Multitasking

Educación

High school diploma or GED

NAHUC certification preferred

Herramientas

Office equipment (fax, copier)

Basic computer skills

Descripción del empleo

Department/Unit:

Inpatient Rehab - E8

Work Shift:

Day (United States of America)

Salary Range:

$46,215.00 - $60,080.00

Unit Coordinator role is to perform customer service, clerical and reception duties that support the work flow of the unit, nursing station and the delivery of patient care. The clerical activities include ensuring accurate preparation, processing and standardization of the patient record, and utilization of clinical information systems. The customer service duties include effective communication with patients, significant others, and members of the health care team. The ASA V/HUC will be able to meet the needs of all units within the Patient Care Service assigned, as needed.

Job Description

• Assembles/maintains patient records, filing data, and obtaining reports and data necessary for departmental operations.
• Greet and assist visitors in a courteous manner.
• Answer phones in a courteous manner.
• Records/relays messages accurately.
• Locates key personnel to direct calls and respond to inquiries.
• Makes appointments, booking rooms as necessary.
• Prepares and distributes outgoing reports via email and inter-departmental mail.
• Maintains department reports.
• Operates office machines, such as photocopier, fax machine, and computer.
• Orders materials, supplies, forms and services, and completes records and reports.
• Utilize clinical and patient information systems to support the delivery of patient care.
• Assist in the implementation of specialized projects.

Minimum Qualifications:

• High school diploma or equivalent (GED) with post-high school training or related work experience.
• Certification with the National Association of Health Unit Coordinators (NAHUC) preferred.
• Minimum of one-year healthcare or clerical experience preferred.
• Must be able to operate basic office equipment (fax, photocopier, calculator) and demonstrate basic computer skills.
• Able to communicate effectively on a wide range of issues with internal and/or external customers, initiate follow-up actions. Able to work with others to accomplish a task or goal, be flexible in work practices, procedures, and/or processes, work efficiently with others to find solutions.
• Ability to be honest, to be punctual, and to perform the job in adherence to the highest standards of ethical conduct as defined by the AMC Code of Conduct. Ability to be accurate in such matters as record-keeping, and to use good judgment when performing the functions of the job or when interacting with others. Ability to accept direction, carry out orders, to work cooperatively with others and to avoid the creation of unnecessary conflict. Ability to adhere to AMC’s policies, procedures and practices, and to utilize AMC’s problem-solving processes for resolving grievances or disagreements.
• Ability to independently organize and prioritize work to complete assignments in a timely manner and meet established guidelines. Ability to multitask and gather data from appropriate resources.

Thank you for your interest in Albany Med Health System!

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.