Unit Coordinator, Center for Perioperative Care - MGH

massgeneralbrigham; Boston (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

The General Hospital Corporation in Boston, MA, is seeking an Administrative Support professional for full-time evening hours (12 p.m.–8:30 p.m.). The role acts as a liaison between patients, visitors, and clinicians, organizing priorities and safeguarding confidential information while coordinating admissions, discharges, and transfers.

Responsibilities include front-line patient interactions, clerical tasks, EMR data entry, and scheduling.

Qualifications

• High School Diploma or equivalent required; Associate's degree preferred.
• Proficiency with MS Office and basic office equipment.
• Ability to proofread and edit documents; strong communication skills.

Responsibilities

• Provide clerical support to unit-based and hospital-wide clinicians and staff.
• Greet patients, families, and staff; maintain professional interactions.
• Manage information at central nursing station and other units; schedule consultations and transport.
• Enter patient data into EMR accurately and timely.
• Coordinate with ancillary departments to obtain equipment and services.
• Assist with payroll duties or staff scheduling as needed.

Skills

MS Office proficiency

Strong communication

Time management

Medical terminology familiarity

Proofreading/editing

Education

High School Diploma or equivalent

Associate's Degree in Related Field (preferred)

Tools

Office equipment handling

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not‑for‑profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high‑performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

full time, 40 hours evenings 12 p.m. - 8:30 p.m.

Provides administrative support to unit‑based and hospital‑wide clinicians and staff, serving as the liaison between patients, visitors, and clinicians. Expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. Responsible for partnering with nursing to coordinate the day‑to‑day patient flow, including communication to key players regarding patient admissions, discharges, and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.

Does this position require Patient Care? No

Essential Functions

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors, and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes, and manages information at the central nursing station and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters accurate, timely information into the electronic medical record for admissions, discharges, and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and location; uses the designated process to identify and facilitate repairs.
• May assist the manager with payroll duties, staff scheduling, or supervision of unit secretaries. Duties may vary by department.

Education

High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred

Licenses and Credentials

Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Experience

Administrative support experience 1-2 years required

Knowledge, Skills and Abilities

• Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use the phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written, and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Additional Job Details (if applicable)

• Remote Type
• Onsite
• Work Location 15 Parkman Street
• Scheduled Weekly Hours 40
• Employee Type Regular
• Work Shift Evening (United States of America)
• Pay Range $18.58 - $26.58/Hourly
• Grade 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accomm