Unit Coordinator

Berkshire Health Systems; Pittsfield (MA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Berkshire Health Systems is seeking an administrative support role at North Adams Regional Hospital's NAR Emergency Department. The position supports the healthcare team and performs duties in line with hospital policies and procedures.

Ideal candidates have secretarial or healthcare experience, a high school diploma or equivalent, and coursework or training in medical terminology. Strong organizational and communication skills are essential, with bilingual abilities preferred.

Qualifications

• One year secretarial or clinical healthcare experience preferred.
• High School Diploma or equivalent.
• Two years secretarial or healthcare coursework required.
• One year relevant experience can substitute coursework.
• Familiarity with Meditech preferred.
• Medical terminology required or willingness to pursue as necessary.
• Ability to communicate clearly with patients and staff, both in writing and speech.

Responsibilities

• Assist healthcare team with duties per hospital policies.
• Interact professionally with patients, families, physicians and staff.
• Promote patient safety with attention to accuracy.
• Maintain confidentiality per hospital policy.
• Adapt to changes in systems and procedures.

Skills

Medical terminology

Communication skills

Interpersonal skills

Organizational skills

Bilingual skills

Education

High School diploma or equivalent

Two years secretarial/healthcare coursework

One year relevant experience may substitute coursework

Tools

Meditech

Job description

North Adams Regional Hospital · NAR Emergency Department

Hourly Pay Range: 17.8700 through 27.0700

Non-Scheduled , All Shifts , 0 , 0

Week 1: NA

Week 2: NA

Week 3: NA

Week 4: NA

Nursing Alternate Shift: N/A

Posted 08/28/2026

DEFINITION/PRIMARY FUNCTIONS

This role functions in a complimentary or assistive role to all members of the healthcare team and carries out individual duties in accordance with policies and procedures of BHS.

POSITION QUALIFICATIONS

(Minimum qualifications are required unless stated otherwise.)

Experience

• One year secretarial experience or clinical experience in a healthcare facility preferred.

Education and Training

• High School Diploma or equivalent
• Two years secretarial or healthcare related college coursework required.
• One year relevant experience can be substituted for coursework.

License, Certification & Registration

• None

Other Requirements

• Familiarity with Meditech preferred.
• Medical terminology required or willingness to pursue as necessary.
• Ability to consistently interact in a professional manner with patients, families, physicians, other members of the healthcare team, community offices and agencies.
• Must possess and demonstrate excellent organizational skills necessary to complete complicated and multiple tasks accurately and concurrently.
• Must have ability to accept and facilitate changes within systems, work methods, policies, procedures, etc.
• Must possess interpersonal skills necessary to maintain congenial and calm composure in stressful environment.
• Must have ability to maintain confidentiality in accordance with hospital policy and various regulations.
• Must possess ability to communicate clearly with patients and staff, both in writing and speech, with or without use of prosthesis.
• Bilingual skills consistent with patient population are preferred.
• Must possess the ability to promote patient safety with detail to accuracy.
• Assures compliance with unit-specific scope of practice in accordance with job description.
• Demonstrated dependability in maintaining a work schedule.
• Demonstrated assertive skills when dealing with varying levels of personnel.

Other Addendum(s) Requirements

The minimum and maximum of the hourly pay range for this position is shown above. Actual rates of pay may vary based on a range of factors including but not limited to experience and qualifications. In addition to base pay, we offer a comprehensive benefits package that includes health and dental insurance, life and disability insurance, a competitive retirement plan contribution and a paid time off program.