Unit Clerk PCU

Team Member Services; United States; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth is seeking a dedicated team member to manage patient charts and coordinate interactions among patients, families, and healthcare staff. The role emphasizes accurate record-keeping, efficient patient flow, and responsive service in a fast-paced setting.

The position requires high school completion, basic clinical terminology knowledge, and strong communication skills. BLS certification is required, with opportunities for career development and supportive team culture.

Qualifications

• Computer proficiency required.
• Ability to communicate verbally and in writing in English with varied audiences.
• Critical thinking and problem-solving skills required.
• Teamwork, tact and conflict resolution skills.
• Organizational, multitasking and prioritization abilities.
• Knowledge of medical terminology preferred.

Responsibilities

• Assembles and maintains physical patient charts from admission through discharge.
• Acts as liaison between patients, families, staff and medical personnel.
• Receives and directs patients and visitors, answers routine inquiries, and processes referrals and consults.
• Maintains unit census records, daily assignment sheets, and updates admissions, transfers and discharges.
• Informs Nursing Supervisor of bed availability and facilitates patient flow.
• Supports downtime processes and prepares forms for scanning.
• Provides courteous, patient-centric service and maintains a welcoming environment at the nursing station.
• Performs hourly rounds and responds to patient requests within scope of practice.
• Assists with patient transport, telemetry lead placement, and new patient room setup.

Skills

Computer proficiency

Mature judgment

Verbal and written English

Critical thinking

Teamwork and conflict resolution

Organizational and multitasking

Medical terminology knowledge (prefer)

Education

High School graduate

Technical/Vocational Training

Tools

Computer System

Fax Machine

Pneumatic Tube

Telephone System

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

• Full time
• Shift: Day (United States of America)
• Address: 1035 RED BUD RD NE
• City: CALHOUN
• State: Georgia
• Postal Code: 30701

Job Description:

• Assembles and maintains physical patient charts from admission through discharge.
• Serves as a liaison between patients, families, staff, and medical personnel.
• Receives and directs patients and visitors, answers routine inquiries, and processes referrals and consults.
• Maintains unit census records, daily assignment sheets, and updates admissions, transfers, and discharges.
• Informs Nursing Supervisor of bed availability and facilitates patient flow.
• Manages downtime forms and chart packets, supports staff during downtime, and prepares forms for scanning.
• Projects a positive, friendly, and helpful demeanor while interacting with patients, visitors, physicians, and staff.
• Maintains an organized, clutter-free, welcoming environment in the nursing station and performs environmental rounds every 2 hours.
• Provides customer service rounds, responds to patient requests within scope of practice, and performs hourly rounds.
• Answers intercom calls, acknowledges patients by name, and responds to bedside requests within scope of practice.
• Assists with battery changes, lead placement of telemetry, new patient room setup, orientation, and patient transport needs.
• Manages delivery and retrieval of patient trays, serves as a resource for medical and nursing staff, and ensures accurate patient location in the computer.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Computer proficiency [Required]
• Mature judgment and the ability to handle confidential information within healthcare organization guidelines and applicable regulations. [Required]
• Ability to communicate verbally in English and in written form with persons of varied backgrounds in a respectful, effective, and professional manner. [Required]
• Critical thinking / problem-solving skills. [Required]
• Teamwork, tact, and conflict resolution. [Required]
• Organizational, multitasking and prioritization skills. [Required]
• Proficiency in using Computer System, Patient Call Bell System, Fax Machine, Pneumatic Tube, Telephone System, Copy Machine, Phones. [Required]
• Previous experience in a medical setting and knowledge of medical terminology [Preferred]

Education:

• High School Grad or Equiv [Required]
• Technical/Vocational School [Preferred]

Work Experience:

Previous experience in a medical setting and knowledge of medical terminology [Preferred]

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Required]
• Crisis Intervention Team (CIT) [Preferred]

Pay Range:

$15.14 - $24.50

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.