Unit Clerk Monitor Technician, Telemetry - Full-time Nights

Mercyhealth Wisconsin and Illinois

Freeport (IL)

On-site

USD 26,000 - 37,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

FSA/HSA Options

Paid time off

Tuition and certification reimburse

Job summary

Mercyhealth Wisconsin and Illinois is seeking a Unit Clerk Monitor Technician for the Telemetry Unit. You will monitor cardiac rhythms, identify abnormalities, and communicate with the nursing team to support safe, efficient patient care.

This role requires strong attention to detail and effective communication. Schedule is 3, 12-hour shifts per week on nights, with duties including documentation, order processing, and coordinating unit operations.

Qualifications

High School diploma or GED preferred.
Completion of Unit Clerk course or on-the-job training.
Ability to read and interpret cardiac rhythms preferred.

Responsibilities

Review patient information to determine normal rhythm pattern and variances.
Observe cardiac monitors and alarms to identify abnormal rhythms.
Inform the RN of variances and provide shift reports as requested.
Complete required documentation according to standards.
Measure rhythm length on graphic tape and post in patient records.
Triages tele services for appropriateness with supervisor.
Process orders accurately and timely.
Answer telephone and call lights; relay information to patients and staff.

Skills

Attention to detail

Communication

Documentation

Team coordination

Telemetry monitoring

Education

High School diploma or GED

Unit Clerk course or on-the-job training

Ability to read cardiac rhythms

Tools

Mercy Health telemetry system

Job description

OVERVIEW

As a Unit Clerk Monitor Technician on the Telemetry Unit, you will play a vital role in supporting patient care by continuously monitoring cardiac rhythms, identifying and reporting abnormalities, and ensuring timely communication with the nursing team. You will also manage unit communications, process physician orders, maintain accurate documentation, and help coordinate daily unit operations to promote patient safety and efficient care delivery. This role requires strong attention to detail, effective communication skills, and the ability to thrive in a fast-paced healthcare environment.

Schedule: 3, 12-hour shifts per week

Shift: Nights

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reviews patient information to determine normal heart rhythm pattern, current pattern, and prior variances.
Observes screens of cardiac monitors and listens for alarm to identify abnormal variation in heart rhythm.
Informs RN caring for the patient in an urgent manner of variances in pattern. Provides shift report to staff caring for the patient as requested.
Completes appropriate documentation as required by standards.
Measures length and height of patient’s heart rhythm pattern on graphic tape readout and posts information on patient records.
Triages ongoing appropriateness of tele services, discussing with supervisor.
Processes orders in an accurate and timely manner.
Answers the telephone and call lights appropriately and provides information or relays messages to patients and staff.

EDUCATION AND/OR EXPERIENCE

High School diploma or general education degree (GED) preferred
Completion of Unit Clerk course or equivalent on the job training
Ability to read and interpret cardiac rhythms preferred

CERTIFICATION/LICENSURE

Successful completion of the Mercy Health System telemetry course.

OTHER SKILLS AND ABILITIES

Problem Solving

Identifies and resolves problems in a timely manner; Gathers and analyzes information; Works well in group problem solving situations; Remains calm, even when dealing with emotional topics.

Technical Skills

Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently completes essential duties and responsibilities.

Interpersonal Skills

Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

Oral Communication

Speaks clearly in positive or negative situations; Responds well to questions.

Judgement

Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation

Self-directed in daily work routine, remaining productive during work hours.

Professionalism

Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments.

Safety and Security

Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly; Utilizes appropriate lifting techniques and/or equipment.

Adaptability

Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality

Is consistently at work and on time, ready to accept assignment.

Dependability

Follows instructions, responds to leadership direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative

Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities.

Computer Skills

To perform this job successfully, basic computer skills are beneficial.

LEVEL OF SUPERVISION

N/A

SUPERVISES

This job has no supervisory responsibilities.

PAY RANGE:

$18.65 - $27.04

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

Medical, Dental, Vision
Life & Disability Insurance
FSA/HSA Options
Generous, accruing paid time off
Paid Parental and caregiver leave
Career advancement and educational opportunities
Tuition and certification reimbursement
Certification Reimbursement
Well-being Programs
Employee Discounts
On-Demand Pay
Financial Education
Annual recognition/awards events
Partner appreciation days
Family entertainment/attractions discount
Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including: