Unit Clerk - ENT - Full Time

Broadlawns Medical Center; Des Moines (IA); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Retirement - IPERSE

Education Assistance

Employee Health & Wellness

PTO

Free Parking

Health Insurance

529 College Savings Plan

Résumé du poste

Broadlawns Medical Center is seeking a unit coordinator to support nursing staff on the assigned unit. You will perform clerical duties, schedule tests, input data into the ordering system, and act as the receptionist for the unit.

The role requires strong communication, teamwork, and computer skills, with training provided for new staff and ongoing system work.

Qualifications

• HS diploma or GED required.
• Experience with computers and data entry.
• Clear communication with patients and hospital staff.

Responsabilités

• Assist in planning, organizing, implementing, and evaluating nursing unit activities.
• Schedule appointments and tests; obtain prior authorizations.
• Answer phones and greet patients; serve as unit receptionist.
• Process orders in the computer system to related services (Dietary, Radiology, Lab, Social Services).
• Input data into ordering system and maintain proper storage of items.
• Assist with orientation and training for new staff; assist with computer system training.

Connaissances

Teamwork

Communication

Clerical skills

Data entry

Formation

High school diploma or GED

Outils

Computer system

Office equipment

Description du poste

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!Under the supervision of the Clinic Nurse Manager or Clinic Administrator, assists in planning, organizing, implementing, and evaluating the activities on the nursing unit by performing clerical and receptionist duties and maintaining the physical environment of the area.Hours8am - 4:30pm M - FCHARACTERISTIC DUTIESAdheres to the philosophy and objectives, and policies and procedures of the Medical Center, including safety rules and regulations. Follows the BMC Code of Conduct.Communicates clearly, concisely, and accurately to all team members.Under the supervision of the Clinic Manager, Providers or designee performs documentation, communication, and scheduling of patients’ activities and tests.Processes orders in the computer system to the appropriate ancillary services (i.e. Dietary, Respiratory Care, Radiology, Laboratory, and Social Services)Performs clerical duties in a timely manner related to the admissions, transfers, and discharges of all patients of all ages and inputs into the computer system with pertinent information regarding patients.Serves as a receptionist for the unit.Answers the telephone and intercom systems with appropriate service excellence skills.Interacts with patients and families of all ages in a courteous manner.Maintains work area in a neat and orderly fashion.Orders supplies and equipment.Receives and places items in their proper storage areas on an ongoing basis. Inputs data into the ordering system.Performs messenger duties as needed.Participates in continuous performance improvement activities as assigned.Assists in orientation of new staff to clerical duties of the unit.Assists with computer system training for all new staff.Schedules appointments for follow-up visits, tests at other facilities, diagnostic tests and obtains prior authorization.Performs other duties within the unit coordinator’s responsibility as requested/assigned.MINIMUM QUALIFICATIONSUses office equipment efficiently (i.e. telephone, fax, copy machine, computer, printer).Works consistently as a team member.Demonstrates effective communication strategies in dealing with patients and hospital personnel. Successful completion of Nursing Services orientation and in-service requirements.Familiarity with computers.HS diploma or GED.Work Shift8a-4:30p (United States of America)Benefits (FT/PT)Retirement - IPERSEducation AssistanceEmployee Health & WellnessPTOFree ParkingHealth InsuranceSupplemental Insurance529 College Savings PlanAnd more!Broadlawns Medical Center is an Equal Opportunity Employer