Unit Clerk CNA, JBH NICU

Mercyhealth; Rockford (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading healthcare provider as a Unit Clerk CNA at Mercyhealth, where you'll support critical patient care processes, maintain medical records, and ensure efficient communication within the NICU. Enjoy a fulfilling career with competitive compensation, robust benefits, and opportunities for career advancement.

Benefits

Comprehensive Benefits Package

Competitive Compensation

Paid Time Off

Career Advancement Programs

Employee Wellbeing Resources

Access to Employee Assistance Programs

Qualifications

• Completion of a CNA program required.
• Current CNA certificate in applicable state.
• Approved CPR or BLS certification within 90 days.

Responsibilities

• Processes orders and patient charges in an accurate and timely manner.
• Answers phone calls and call lights, providing information or relaying messages.
• Maintains medical records and supplies, assisting with patient care.

Skills

Patient Care

Record Keeping

Communication

Teamwork

Education

Completion of a CNA program

Job description

Overview

Unit Clerk Certified Nursing Assistant (CNA), NICU

- Monday to Friday Day Shift Hours

- 64 hours / 2 weeks

Prepares records, processes orders and provides patient care in the hospital setting, supporting the nursing philosophy. May include weekends, holidays, day, evening, night, and/or on-call hours. Performs other duties as assigned.

Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon:

• Employee engagement, empowerment and growth
• Teamwork toward our common goal – providing exceptional health care services with a passion for making lives better
• An atmosphere of caring and quality that cascades throughout the organization

Responsibilities

• Processes orders and patient charges in an accurate and timely manner.

• Answers the telephone and call lights in an appropriate and timely manner, providing information or relaying messages to patients and staff.

• Directs visitors to patients' rooms.

• Maintains medical records of current patients.

• Maintains supplies, including scanning, stocking, and ordering new supplies and disposing of expired or damaged supplies.

• Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures according to CNA job duties and expectations

• Documents care provided according to standards.

• Maintains a clean work and patient environment.

• Floats to various units based on identified needs.

• Participates in department and unit performance improvement activities.

• Verifies accuracy of charges entered

• Facilitates a welcoming environment assisting with visitor wayfinding.

• Assemble patient folders and charts for unit

• Rauland responder/Vocera/versus set up for new staff

Level of Supervision

Responsibilities include interviewing, and training CNAs; planning, assigning, and directing work.

Education and Experience

• Completion of a CNA program.

Certification/Licensure

• Current CNA certificate in applicable state.• Approved CPR or BLS certification within 90 days.

Special Physical Demands

While performing the duties of this Job, the employee is frequently required to stand, walk, talk, hear, and use hands to handle, finger, or feel. The employee is occasionally required to sit, climb, balance, steep, kneel, crouch, crawl, taste, and smell. The employee must occasionally lift and/or move up to 100 lbs. and frequently lift and/or move up to 50 lbs. Specific vision abilities include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Benefits

Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to:

· Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.

· Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.

· Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.

· Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.

· Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.

· Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.