Unit Clerk/Admin Partner, 2 Hope-Multispecialty Stepdown, FT, 7P-7A

Baptist Health; Miami (FL); On-site; USD 23,000 - 29,000; Full time

Job summary

Baptist Health in Miami, FL seeks a Front Desk Clerk to support department and patient flow, perform clerical duties, and data entry tasks.

Qualifications include a High School diploma or GED, at least 1 year of clerical experience, and knowledge of basic medical terminology. The role offers hourly pay based on experience and is part of a mission-driven, not-for-profit healthcare system.

Qualifications

• High School Diploma or GED required or equivalent.
• Minimum 1 year clerical experience preferred.
• Experience with medical terminology desirable.

Responsibilities

• Facilitate department/patient flow and provide frontline customer service.
• Perform clerical duties and data entry as needed.

Skills

Clerical experience

Medical terminology

Customer service

Education

High School Diploma or GED

Job description

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.

Benefits

At Baptist Health, we're committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

Description

Facilitates department/patient flow and patient care by serving as a frontline ambassador in customer service, performing clerical duties and data entry functions. Estimated pay range for this position is $16.61 - $21.09 / hour depending on experience.

Qualifications

Degrees:

• High School Diploma or GED

Additional Qualifications

• 1 year experience preferred.
• Clerical experience required.
• Medical terminology desired.

Minimum Required Experience: 1 Year

EOE, including disability/vets