Unit Clerk

Corewell Health; United States; On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Benefits package

On-demand pay

Discounts directory

Identity theft protection

Retirement plan with match

Job summary

Corewell Health is seeking a receptionist/unit clerk for the Lakeland Hospital St Joseph site to perform clerical and patient care support activities during nighttime hours. The role involves greeting guests, scheduling, chart maintenance, and basic patient assistance under RN supervision.

The position emphasizes accuracy in record-keeping, adherence to privacy requirements, and teamwork within the Progressive Care Unit.

Qualifications

• High school diploma or equivalent required.
• 2 years of relevant experience preferred.
• Orientation program completion required.
• BLS certification within specified timeframes (ARC or AHA) required within deadlines.

Responsibilities

• Greet and direct guests on the unit in a welcoming manner.
• Perform computer entry, schedule tests/procedures, process orders and related tasks.
• Maintain patient charts with labeling, filing and distribution of reports; prepare for HIM removal.
• Collect, monitor and audit quality improvement data as assigned.
• Maintain inventory of materials and supplies and restock per unit standards.
• Keep unit clean and maintain equipment, arrange repairs as needed.
• Interface with patients in clinical settings and assist with patient care under RN supervision.
• Uphold privacy, confidentiality, and security of patient, staff, and organizational data.

Skills

Customer service

Data entry

Records management

Education

2 years relevant experience

High school diploma or equivalent

BLS Certification

ARC BLS Certification

Job description

Job Summary

Performs receptionist/secretarial duties and maintains confidential records, supplies and equipment per hospital and unit specific standards.

Essential Functions

• Greets and directs guests on the unit in a manner that reflects a welcoming environment.
• Performs computer entry, schedules tests/procedures, processes orders, and performs other related activities per unit/hospital standard within a reasonable time frame.
• Maintains, in a timely manner, patient charts by labeling, assembling, filing/distributing appropriate reports/documents, maintaining chart order and other related duties, and reassembles upon discharge, making completed chart available for removal by Health Information Management (HIM). Records patient charges for services/supplies utilized.
• Collects, monitors, and audits QI data and reports as assigned.
• Maintains inventory of materials/forms and supplies and stocks according to unit standard.
• Maintains a clean unit environment/work area and maintains unit equipment including facilitating the repair of malfunctioning equipment with appropriate department/unit personnel. Prepares patient rooms per unit standard.
• May be required to interface with patients in a clinical setting. Performs assistive patient care activities under supervision and as delegated by a Registered Nurse (RN) including transporting patients, passing waters, etc. per unit standards. Transport equipment to patient care areas as needed.
• Demonstrates a high standard of moral and ethical behavior. Advocates for privacy, confidentiality and security of patient, staff and organization data.

Qualifications

• Required High School Diploma or equivalent
• 2 years of relevant experience related experience Preferred
• Successful completion of competency based orientation program. Required
• CRT-Basic Life Support (BLS) - AHA American Heart Association WITHIN 60 DAYS Regional Hospitals; WITHIN 90 DAYS Grand Rapids Cancer, Grand Rapids Cardiovascular Health, Grand Rapids OR Units, and Grand Rapids Inpatient Women's Health 60 Days required Or
• CRT-Basic Life Support (BLS) - ARC American Red Cross WITHIN 60 DAYS Regional Hospitals; WITHIN 90 DAYS Grand Rapids Cancer, Grand Rapids Cardiovascular Health, Grand Rapids OR Units, and Grand Rapids Inpatient Women's Health 60 Days required

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new).
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location
SITE - Lakeland Hospital St Joseph - 1234 Napier Ave - St Joseph

Department Name
Progressive Care Unit Cardiac A 4 St Joseph - Niles and St Joseph Hosp

Employment Type
Full time

Shift
Night (United States of America)

Weekly Scheduled Hours
36

Hours of Work
7:00 PM - 7:30 AM

Days Worked
variable

Weekend Frequency
Every other weekend

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.