Unit Assistant - SICU - 36hrs - Day Shift

Henry Ford Health System; Detroit (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated administrative professional to support the Surgical ICU team. This role involves greeting patients, managing schedules, and assisting with clerical duties to ensure smooth operations within the unit. The ideal candidate will possess strong communication skills and a commitment to patient care, contributing to a collaborative healthcare environment. Join a team where your administrative expertise will make a significant impact on patient experiences and overall unit efficiency.

Qualifications

• High School diploma or equivalent or 1 year of relevant experience required.
• Preferred administrative skills in a hospital setting.

Responsibilities

• Perform administrative and clerical duties in support of the clinical area.
• Communicate with patients, families, and healthcare team members about patient care.

Skills

Administrative Skills

Communication Skills

Clerical Duties

Technology Assistance

Education

High School Diploma or Equivalent

Professional Licensure/Certification

Job description

GENERAL SUMMARY:

Department: Surgical ICU

Schedule: 36hr, 12hr Day Shift, 7am-7:30pm, Sunday - Saturday

Performs administrative and clerical duties in support of an assigned clinical area.

• Greets patients, visitors, and new admissions.
• Answers general inquiries and schedules patients for appointments. Answers, screens, and routes telephone calls.
• Performs general clerical duties including filing, email correspondence, and mail distribution.
• Creates various reports and documents as assigned.
• Helps patients/residents with basic technology and social media.
• Communicates with patients, families, physicians and other healthcare team members about patient care.
• Performs unit safety checks. Assists with meeting patient needs and escalates as appropriate.
• May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.
• May assist with stocking supplies and keeping unit and patient rooms clean and orderly.
• May maintain staff schedules and timekeeping as assigned.

EDUCATION/EXPERIENCE REQUIRED:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
• Preferred use of administrative skills in a hospital setting,

Additional Information

• Organization: Henry Ford Health St. John Hospital
• Department: Cardiac ICU 001
• Shift: Day Job
• Union Code: Not Applicable