UNIQLO Retail Supervisor In Training

Fast Retailing Co., Ltd.; Roseville (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k with match

Paid parental leave

Fertility benefits

Life insurance

Disability insurance

HSA/FSA options

Employee discounts

Commuter benefits

Job summary

UNIQLO USA in Roseville, CA is seeking a Supervisor in Training to lead the sales team and model exceptional customer service. You will guide Sales Associates in your department to meet and exceed standards while supporting training and development across the floor.

This full-time role offers promotion opportunities every three months based on performance, and a starting wage of $20 per hour. Flexibility for evenings and weekends is required to align with store needs.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• Ability to train and develop a team with strong communication skills.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Key Holder with store responsibility.
• Motivates team to meet and exceed sales.
• Supervises floor coverage during peak times per schedules.
• Ensures brand, visual, cleanliness, cash and inventory standards are met.
• Trains team on fitting room and cash wrap standards.
• Manages inventory and replenishment across floor.
• Identifies store issues and assists management as needed.
• Trains team on product knowledge and customer service.

Skills

Team development

Communication

Flexible scheduling

Customer service

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

$20.00 / hour Roseville, CA Full-Time We offer competitive compensation for Retail Supervisors in Training starting at $20.00/hour, along with clear path to promotion opportunities every 3 months based on individual performance! Career advancement opportunities for driven team members who consistently deliver strong results.

Benefits:

• Medical, dental, and vision coverage
• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
• Paid parental leave
• Fertility benefits, including IVF
• Life insurance
• Short-term and long-term disability insurance)
• HSA/FSA options
• Employee Assistance Program
• Vacation & Personal Time Off
• Sick & Wellness Time Off
• 30% Employee Merchandise Discount
• Employee Referral Bonus
• Commuter benefits ... and more!

As an Equal Opportunity Employer, UNIQLO USA, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Position Overview:

Reporting to the Store Manager, the Supervisor in Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department, or zone, exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Key Responsibilities:

• Key Holder
• Motivates their team to meet and exceed sales
• Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
• Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
• Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
• Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
• Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
• Assists management to identify issues in the store
• Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
• Follows all company policy and procedures & notifies management of any infractions
• Assists with special projects as assigned by management

Requirements:

• High School Diploma or GED, Bachelor's Degree preferred
• Ability to train and develop a team with strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to work a flexible schedule that meets the business needs, including evenings and weekends
• Full-Time Availability Requirements: Average 32 or more hours per week based on business seasonality. Open availability on weekends (religious exemptions will be considered). Restrictions on availability limited to two days per week.

Compensation/Benefits:

• Medical, dental, and vision coverage
• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
• Paid parental leave
• Fertility benefits, including IVF
• Life insurance
• Short-term and long-term disability insurance
• HSA/FSA options
• Employee Assistance Program
• Vacation & Personal Time Off
• Sick & Wellness Time Off
• 30% Employee Merchandise Discount
• Commuter benefits ... and more!

NOTICE FOR CALIFORNIA JOB APPLICANTS AND EMPLOYEES

For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Uniqlo.com

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST, Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer. UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,500 UNIQLO stores across the world, including Japan, Asia, Europe and North America. The total number of stores across Fast Retailing's brands is now over 3,600. With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. For more information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and www.fastretailing.com. For additional information regarding Uniqlo Careers please visit our Global Career Page. Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all.

Unlocking The Power Of Clothing We believe we can turn the power of clothing into a force for good. By designing, making and selling good clothing, we can make the world a better place. Good clothing means simple clothing, high in quality, and built to last. It's clothing that enriches the lives of people who wear it by giving them comfort, protection and pleasure. It is produced in a way that is harmonious with nature, without excessive burden on the environment. Good clothing is made by people of diverse backgrounds working with energy and enthusiasm, under conditions where their health, safety and human rights are respected and upheld. And we will extend this same spirit to our customers and all our Stakeholders, working with them to aspire to a better society where we all thrive. This is our promise: to always work toward a better, more sustainable society. Fast Retailing embraces and promotes diversity and inclusion. We believe these concepts nurture our culture, helping to change our business, the people working within it, and all of society for the better. We respect and appreciate each individual’s points of difference and personality and strive to create a diverse team where every person has equal opportunity to use their greatest abilities to fulfill their potential.