Loss Prevention Agent

FAST RETAILING CO., LTD.; San Francisco, Northern (CA, KY); Hybrid; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k plan - 100% match on the first 3%

Paid parental leave

Fertility benefits

Life insurance

Job summary

UNIQLO Loss Prevention in San Francisco, CA seeks a Loss Prevention Agent to maintain a safe shopping environment and protect assets. The role emphasizes inventory management and shortage reduction, reporting to LP Manager and Store Manager.

You will train staff on LP policies, identify shoplifters per guidelines, and collaborate with leadership to strengthen LP culture. Travel within the area is required; standing for long periods is expected.

Qualifications

• Proficient with security software and CCTV systems.
• Strong verbal and written communication skills.
• Knowledge of federal, state and local law; familiar with surveillance tech.

Responsibilities

• Train store team members on loss prevention and safety procedures.
• Identify, apprehend and detain shoplifters per policy.
• Collaborate with store leadership to reduce shortages.
• Lead awareness efforts and generate leads for investigations.
• Assist with audits and inventory counts.
• Ensure compliance with safety and loss-prevention policies.

Skills

Verbal communication

Written communication

Travel to stores

Standing/walking

Tools

Security Software

CCTV equipment

Excel

Word

PowerPoint

Surveillance equipment

Job description

Salary: $24.50 - $25.00 / hour San Francisco, CA

Position Overview:

UNIQLO Loss Prevention is responsible for maintaining a safe shopping environment for all customers and employees. The Loss Prevention Agent plays a critical role in inventory management and shortage reduction. Daily LP tasks at store are focused on safety, inventory management and shortage reduction. Loss Prevention Agent will be reporting to Loss Prevention Manager and Store Manager, serve as an asset for protection and safety specialist of our stores.

Key Responsibilities:

• Train store team members on loss prevention and safety policies, procedures and standards: ensure compliance from all store team, notifying store management/Loss Prevention Manager of any violations.
• Ensure LP team can successfully identify, apprehend and detain shoplifters by following company guidelines.
• Build productive relationships with store leadership team and associates.
• Lead associate awareness efforts and generate leads pertaining to internal investigations.
• Focus on importance of proper inventory management.
• Investigate issues and educate team on proper procedures.
• Ensure compliance and understanding of the shortage reduction strategies.
• Work with Leadership to strengthen LP culture
• Partner with LP Manager to ensure compliance of company policy and procedure.
• Inspect compliance to company safety policy and procedures through store visits and provide direction and training to ensure opportunities are identified and corrected.
• Identify safety or loss risks, immediately notifying store and loss prevention management to prevent accidents.
• Support loss prevention management with audits and inventory counts.
• Ensure full confidentiality at all times.
• Assist with special projects, as assigned.

Qualifications:

• Strong knowledge of computer applications; including Security Software, CCTV equipment, Excel, Word, and PowerPoint
• Strong verbal and written communication skills
• Knowledge of federal, state and local law
• Knowledge of surveillance/security equipment and installations
• Ability to travel to stores within assigned area
• Must be able to work for extended periods of standing or walking the sales floor as required

Physical Requirements:

• Ability to effectively communicate with customers and store personnel
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to lift and carry up to 50 lbs.
• Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 50lbs.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

Schedule Requirements:

• Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.

Benefits:

• Medical, dental, and vision coverage
• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
• Paid parental leave
• Fertility benefits, including IVF
• Life insurance
• Short-term and long-term disability insurance
• HSA/FSA options
• Employee Assistance Program
• Vacation & Personal Time Off
• Sick & Wellness Time Off
• 30% Employee Merchandise Discount
• Commuter benefits ... and more!

NOTICE FOR CALIFORNIA JOB APPLICANTS AND EMPLOYEES

For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Uniqlo.com The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST, Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer. UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,500 UNIQLO stores across the world, including Japan, Asia, Europe and North America. The total number of stores across Fast Retailing's brands is now over 3,600. With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. For more information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and www.fastretailing.com. For additional information regarding Uniqlo Careers please visit our Global Career Page. Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives. Unlocking The Power Of Clothing We believe we can turn the power of clothing into a force for good. By designing, making and selling good clothing, we can make the world a better place. Good clothing means simple clothing, high in quality, and built to last. It's clothing that enriches the lives of people who wear it by giving them comfort, protection and pleasure. It is produced in a way that is harmonious with nature, without excessive burden on the environment. Good clothing is made by people of diverse backgrounds working with energy and enthusiasm, under conditions where their health, safety and human rights are respected and upheld. And we will extend this same spirit to our customers and all our Stakeholders, working with them to aspire to a better society where we all thrive. This is our promise: to always work toward a better, more sustainable society. Fast Retailing embraces and promotes diversity and inclusion. We believe these concepts nurture our culture, helping to change our business, the people working within it, and all of society for the better. We respect and appreciate each individual’s points of difference and personality and strive to create a diverse team where every person has equal opportunity to use their greatest abilities to fulfill their potential.