Union Yards Supervisor | Part-Time | Subaru Park

Oak View Group; Chester (Delaware County); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking organization as a Union Yards Supervisor, where you will play a pivotal role in ensuring guests have an exceptional experience at Subaru Park. This position involves supervising the Union Yards during events, managing guest services, and working closely with various departments to maintain a clean and welcoming environment. Your ability to handle high-stress situations and provide outstanding customer service will be essential in this dynamic role. If you're ready to make a difference in the live event industry, this opportunity is perfect for you!

Benefits

401(k) savings plan

401(k) matching

Qualifications

• At least one year experience in a similar position preferred.
• Ability to manage high stress situations and work flexible hours.

Responsibilities

• Supervises the Union Yards during events and ensures guest satisfaction.
• Communicates event information to staff and manages ticketed entry.

Skills

Customer Service

Stress Management

Communication

Education

4-year degree from a college or university

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

As the Union Yards Supervisor, you will be responsible for greeting guests and assisting them throughout Union Yards, monitoring crowd behavior and taking steps to ensure that each guest has a positive experience at Subaru Park. The Union Yards Supervisor works hard to make sure our space looks its best and our guests receive the assistance they need. All Guest Services Staff members work with the mindset of completing our mission of providing our Guests with the “highest quality sports and entertainment experience” possible.This role pays an hourly rate of $20.00Benefits for part-time roles: 401(k) savings plan and 401(k) matching.This position will remain open until June 6, 2025.

Responsibilities

• Supervises our Tailgate location Union Yards during Union games and additional special events
• Troubleshoots basic AV equipment and notifies the correct parties if something is not working
• Works closely with housekeeping to ensure a clean space for all patrons
• Communicates all event information to the appropriate departments and staff
• Supports security in Union Yards and manages ticketed entry to our private events
• Works closely with and receives direction from the Event Manager
• Monitor performance of front of house staff including guest services, security, medical, and event staff
• Assists/manages facility set up
• Executes other operational duties as designed

Qualifications

• At least one year experience in the same or similar position in arenas, convention centers, stadiums or theaters preferred
• 4 year degree from a college or university preferred
• Ability to work flexible and sometimes demanding schedules (including nights, weekends, holidays, and extended hours)
• Experience in customer service
• Ability to manage high stress situations
• Able to be on feet for long periods of time
• Must have a pleasant and outgoing personality
• Must be friendly, courteous and polite with a positive attitude

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.