Union Maintenance TechnicianHourly WageThe hourly pay range for this position is $37.89 per hour - $37.89 per hour. Benefits are provided in accordance with the location’s Collective Bargaining Agreement.Work HoursThe work hours for this position are Mon-Fri, 10:00 pm - 6:00 am.Key PurposeResponsible for the Operation, Replacement, Repair and Maintenance of general building related infrastructure. Work involves the lifting of heavy materials and apparatus, and may be performed in areas of extreme heat, cold, and/or noise. Receives and responds to service calls, takes immediate action to resolve emergency situations or system breakdowns. Ensure preventive maintenance inspections are completed and necessary repair are always made. Ensures that work area/plant is always clean, safe, and that managed/generated utilities meet delivery specifications. Oversees contractors, routine, and preventive maintenance work to ensure work is performed appropriately and in a safe manner. Communicates with ISS and Customer operations management teams, tenants/utility system end users, and Business Unit Stakeholders. The Facility Technician requires an Apprentice/Generalist Craftsman skillsetSuccess CriteriaUnderstanding and able to troubleshoot office building emergency and fire systemsUnderstanding and able to troubleshoot and maintain central plant systems and supporting equipmentAble to operate, monitor, adjust, and maintain Building Automation Systems (BAS)Able to troubleshoot/maintain/repair plumbing, Mechanical, minor electrical components/systemsAble to read Piping & Instrument Drawings (P&IDs), Floor Plans, Site Maps and/or Electrical DiagramsAble to produce a quality work product in a prompt, safe and efficient mannerKey Areas of Collaboration and InfluenceAbility to read, write, and communicate in English requiredWorks and participates well as a team memberCommunicate well with others; clearly write and speak to clients, superiors, coworkersGood organization skills; disciplined approach to daily activities; takes a sense of pride in all aspects of the jobPresents self in professional manner: neat appearance and groomingGreat communication skills needed to interact with customer and tenant accordinglyAble to produce a quality work product in a prompt, safe and efficient mannerAbility to work without supervision and appropriately with multiple deadlinesMaintain a good attendance record, including notification in the event of tardiness and absenceFor internal candidates, must constantly receive a “meets expectations” job performance reviewExperienceHS Diploma or greaterMinimum of two (2) years of experience in facility maintenanceExperience with customer line of businessExperience with customer building type(s)Apprentice/Generalist level craftsman in facility maintenanceReads and interprets Piping & Instrument Drawings (P&IDs), Floor Plans, Site Maps and/or Electrical DiagramsExperience & proven ability to install/demo/setup/repair general building infrastructure i.e., paint/patch, flooring, windows, doors, hardware,Experience & proven ability to safely secure hydronic and electrical systems for maintenanceExperience & proven ability to Braze/Solder copper pie, thread black pipeBasic carpentry skillsKnowledge of operation of building auxiliary systems i.e., fire-life safety, stand by emergency generatorsFamiliarity of general building systems i.e., vertical lift equipment, overhead doorsAbility to write, execute written and oral instructions and perform arithmetic calculationsStrong knowledge of safe work practices and procedures typical for maintenance operationsAbility to safely wear a respirator, climb ladders, enter confined spaces, lift heavy objects, and perform other physically demanding tasksSafely and skillfully use all types of related hand and power toolsKey AccountabilitiesThe Facility Technician must be capable of working independently, and/or under the direction/oversight of local (Lead Building Engineer, Chief Engineer, or FM), Regional, and/or Country TS and Account Managers (dependent on space type, scope of work, and dispersion of ISS organizational managers). The Facility Technician does not supervise other ISS TS personnel. May supervise third-party TS vendors at assigned location(s).Performs TS operation, installation, replacement, repair, and maintenance of TS related mechanical, electrical, plumbing, and life safety systemsPerform/Direct TS Preventive Maintenance Work orders from PM CalendarWorks closely with the “Manager” to optimize the Preventative Maintenance ProgramResponds to trouble calls; works closely with Operations to ensure efficient operations; maintaining records, logs and files as requiredPerform scheduled rounds and readings on plant systems/assetsEnsures services/maintenance is executed according to established standardsIdentify deficiencies through regular and thorough inspection of facility infrastructureRepair restroom fixtures, sweat/braze copper pipe, thread black pipeDrain & “safe off” systems to facilitate repairsPerform minor carpentry tasks, replace ceiling tiles, repair, or replace door hardware, locks, panic bars etc.Perform minor electrical tasks to include bulb and ballast replacementInspect mechanical, electrical systems, trace electrical circuits, operate switchgear, record inspections, and write reports to SupervisorsAssists other Mechanics, Electricians, and Operators with major repairs and maintenance of facility equipmentEnsures regulatory compliance associated with in scope TS servicesReads and interprets Piping & Instrument Drawings (P&IDs), Floor Plans, Site Maps and/or Electrical DiagramsOperates support equipment including forklift, cranes, pay loaders, and moving vehiclesMaintains tools and orders supplies as required for installation and repairsComplies with departmental policy for safe storage, usage, and disposal of hazardous materialsFollows safety practices, and utilize protective clothing and equipment as required by OSHA. Know the whereabouts of all emergency equipment (i.e., fire extinguishers, eyewash, and shower stations, first aid supplies, breathing apparatus, etc.)Safely use hand tools, power tools and test instruments to maintain, troubleshoot and repair various types of equipmentSupports customer satisfaction processes by ensuring customers are informed about the status of their request in a timely and accurate mannerMaintains operation and maintenance manuals for all equipment. Record all tests, scans, and inspections as directedMaintains all tests, logs, and manuals in an efficiently organized mannerEnsures accurate and timely documentationFollows good hood housekeeping standardsPerform any additional duties on an as “required” basis where such duties are within the scope of contractual obligationsCommunicates with ISS and Customer facility operations management teams, tenants/utility system end users, and Business Unit StakeholdersOperate, Monitor, Adjust, Maintain facility assets/systems and associated Control SystemsMaintain CMMS system records, logbooks, required documentationOversee work performed by outside contractorsRequisition necessary material to complete required repairsPerform applicable administrative duties…Payroll, HR, training, etc.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be able physically perform all operations and maintenance on siteMust be physically able to wear required PPE while executing workMust be able to lift heavy objects (up to 70 lbs.), climb ladders, work on feet for long periods, work in the cold, heat, noisy, and confined space environmentsMust possess a valid drivers licenseWork EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Significant work is performed inside central plant space, within mechanical/electrical rooms, and/or on rooftopsPeriodic noise, heat, and cold exposureSome confined space work requiredSome work in common office areasHSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.Employment with ISS/Guckenheimer may be contingent upon successful completion of a background check and, where appliable, a drug and/or alcohol screening, in accordance with applicable laws and Company requirements.