General Maintenance Assistant

ISS Facility Services - North America; Marion (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

ISS Facility Services - North America is seeking an entry level Handyman to support maintenance operations at a client site. The role covers preventative, corrective and general maintenance under supervision, with duties spanning door repairs, light mechanical, plumbing, HVAC assistance, and routine labor tasks.

Qualifications include a high school diploma or equivalent, being 18+, and 0–1 years in facility maintenance. Valid driver’s license preferred if vehicle operation is required.

Qualifications

• High school diploma or equivalent is required.
• Must be 18 years or older.
• 0–1 years in facility maintenance or related field preferred.
• Valid driver’s license with clean MV record if operating moving vehicles.
• English literacy and ability to read and write.

Responsibilities

• Performs general handyman tasks around the facility including door repairs, light mechanical work, light plumbing, painting, patching, bulb replacement, and other general labor as directed by the Manager.
• Resolves client work orders in the computer-based system with accuracy and timeliness.
• Assists tradesmen with repair, adjustment and maintenance of HVAC, electrical and plumbing systems.
• Performs and documents maintenance and repairs in a timely and accurate manner.
• Maintains safe storage and disposal of hazardous materials; keeps workspace clean and safe.

Skills

English communication

Team player

Organization skills

Professional demeanor

General labor

Education

High school diploma or equivalent

Must be 18 years of age

Tools

Microsoft Word

Microsoft Excel

Internet Explorer

Job description

Hourly Wage

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $17.00 per hour – $17.00 per hour.

Handyman

I. Summary

A Handyman will support the “Manager” in a safe, efficient, and professional manner with preventative, corrective, and general maintenance for the Client. Other duties include, but not limited to, daily assessments of systems, maintaining a clean working environment, and other various duties as assigned by the Manager, while adhering to all HS&E standards. The Handyman is responsible for performing preventative maintenance in accordance with the CMMS schedule, assisting other maintenance personnel with repairs to electrical, plumbing, HVAC systems, general facility and grounds infrastructure, and providing general laborer support. The Handyman is also responsible for following all processes to support client satisfaction. The Handyman is an entry level, general labor position

Ii. Essential Duties & Responsibilities

Position Duties / Responsibilities

% Time Spent

• Performs general handyman tasks around the facility including door repairs, setups, light mechanical, light plumbing repairs, paint, patch, light bulb replacement, and other general laborer tasks as directed by the Manager 35%


• Resolves client customer work order requests on computer-based work order system 25%


• Assists tradesmen with repair, adjustment and maintenance of HVAC, mechanical, electrical, plumbing systems and associated equipment as directed by the Manager 15%


• Performs and documents maintenance and repairs in a timely and accurate manner 10%


• Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workspace 5%


• Performs manual labor tasks such as loading, unloading, lifting, and moving materials 5%


• Performs general building rounds and is responsible for reporting conditions observed 5%

Iii. Qualifications

Minimum Requirements

Education

• High school diploma or equivalent


• Must be 18 years of age

Business Experience

• 0-1 years in Facility Maintenance or related field

Licenses/Certifications

• Valid state driver’s license with clean MV record (if operating moving vehicles)


• Any trade certificate (desired)

Language and Interpersonal Skills

• Ability to read, write, and communicate in English required


• Works and participates well as a team member


• Communicate well with others; clearly write and speak to clients, superiors, coworkers


• Good organization skills; disciplined approach to daily activities; takes a sense of pride in all aspects of the job


• Presents self in professional manner: neat appearance and grooming.


• Able to produce a quality work product in a prompt, safe and efficient manner


• Ability to work without supervision and appropriately with multiple deadlines


• Maintain a good attendance record, including notification in the event of tardiness and absence


• For internal candidates, must constantly receive a “meets expectations” job performance review

Technical Qualifications & Skills

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.


• Ability to deal with problems involving several concrete variables in standardized situations


• Ability to calculate figures and amounts

IV. COMPETENCIES

• Computer Software: Microsoft Word, Microsoft Excel, Internet Explorer – general experience


• Ability to communicate well with customer, manager, and coworkers


• Strong customer service skills


• Competency with basic hand tools


• Competency with basic power tools

V. SUPERVISORY/MANAGEMENT SCOPE

• Identify if the position has management responsibilities by the following definitions:


• Manage/Supervise TS Members - Has direct reports, manages/supervises TS resources


• Manage Process/Project – If the job oversees work process and/or workflow but does not directly manage/supervises


• Individual Contributor – If there is no management responsibility.


• Manage Team Members


• Manage Process/Project


• Individual Contributor

The Handyman may not work independently and must work under the direction/oversight of local (Lead Building Engineer, Chief Engineer, or FM), Regional, or Country TS and Account Managers (dependent on space type, scope of work, and dispersion of ISS organizational managers). The Handyman does not supervise other ISS TS personnel or third-party vendors.

VI. Physical Demands

While performing the duties of this job, the Handyman is regularly required to stand at eight-hour intervals with occasional scheduled breaks, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear. The individual frequently is required to climb stairs and ladders. The individual must regularly lift and/or move up to 70 pounds, at higher than chest level and be able to tolerate adverse working conditions due to climate and tolerate extreme temperature changes.

HSEQ Compliance:

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate. Employment with ISS/Guckenheimer may be contingent upon successful completion of a background check and, where appliable, a drug and/or alcohol screening, in accordance with applicable laws and Company requirements.