Union EMS Operations Manager

670 Carolinas Union Healthcare, Inc.; Monroe (NC); On-site; USD 53,000 - 79,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plans

Educational assistance

Career development

Job summary

Advocate Health Care in North Carolina is seeking a full-time EMS Operations Manager to supervise and coordinate all aspects of daily EMS operations, plan fleet procurement and refurbishment, and provide leadership during major incidents and EOC activations. You will oversee equipment maintenance, distribution of supplies, and safety programs across the department.

The ideal candidate has 3–5 years EMS experience with at least 2 years in supervisory roles, EMT-Paramedic certification, a high

Qualifications

• Minimum 3–5 years EMS experience with at least 2 years supervisory experience.
• EMT-Paramedic certification required.
• High School Diploma or GED required; Bachelor’s degree preferred.
• Active driver’s license required.

Responsibilities

• Supervises and coordinates daily EMS operations.
• Plans, specifies and manages fleet purchase, refurbishment and disposal.
• Provides leadership during major incidents and EOC activations.
• Oversees safety program, equipment maintenance, and supply distribution.
• Schedules vehicle maintenance and coordinates repairs.
• Ensures compliance with operational protocols and procedures.

Skills

Supervisory experience

EMS operations

Fleet management

Leadership

Education

High School Diploma or GED

Bachelor's degree in EMS or related field

Emergency Medical Technician-Paramedic certification

Active driver’s license

Job description

Department: 36201 Union EMS - Ambulance Services Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: This full-time employee will work at least 40 hours per week within a standard two-week pay period upon successful completion of initial onboarding. Pay Range: $38.20 - $57.30

Essential Functions

Supervises and coordinates all aspects of the daily operations of emergency medical services. Plans, specifies and manages the organization's fleet purchase, refurbishing and disposal. Provides primary command and leadership of EMS daily operational resources and system wide resources in time of major incident responses and/or activation of the community's Emergency Operations Center (EOC). Provides primary oversight of development, implementation, monitoring and enforcement of operational protocols and procedures. Coordinates and oversees purchase and maintenance of durable equipment and purchase and distribution of expandable medical supplies. Schedules and documents vehicle maintenance and repair activities to meet industry standards. Facilitates delivery/distribution of supplies and equipment to satellite bases and vehicles. Oversees maintenance of department equipment, performing routine maintenance and repair work and/or coordinating repair work through outside service vendors. Researches operational equipment and procedures and recommends new methods to maximize safety, effectiveness, and efficiency of EMS operations. Oversees departmental safety program, policies and safety compliance.

Physical Requirements

Must be physically able to operate a variety of machinery and equipment including cardiac monitors, defibrillators, pacemakers, glucometers, telephones, stretchers, radios, emergency medical equipment, etc. Must be able to exert up to 200 pounds of force occasionally, and up to 50 pounds of force frequently, and up to 25 pounds of force constantly to move objects and/or people. Physical requirements are for heavy work.

Education, Experience and Certifications

• High School Diploma or GED required.
• Bachelor's degree in EMS or related field required.
• 3 to 5 years of experience in emergency medical service work, including 2 years of supervisory experience and/or supervisory training or any equivalent combination of training and experience which provides the required skills, knowledge and abilities required.
• Certification by the applicable state Medical Board as an Emergency Medical Technician - Paramedic.
• Possession of an active driver's license.
• Possession of the following certificates may be required: CPR, ACLS, BLS /HCP from the AHA, PHTLS, PALS, National Registry, etc.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full‑time, part‑time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care