Uniformed Security Officer - RISE Security Services, Scottsboro

Ascent Security Group, LLC; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Redstone Federal Credit Union is seeking a security officer to provide vigilant protection at assigned locations. The role emphasizes customer service, clear communication, and professional presentation while adhering to client confidentiality and company standards.

Responsibilities include patrols, incident reporting, and coordination with staff for opening and closing procedures. A High School diploma and an Alabama security license are required.

Qualifications

• High school diploma or equivalent required.
• Must obtain and maintain Alabama State Regulatory Board Unarmed Security Officer license.
• Strong customer service and communication skills.
• Ability to learn security procedures and compliance requirements.

Responsibilities

• Remain alert to prevent unauthorized activities at assigned location.
• Perform hourly patrols of interior and exterior public areas.
• Report suspicious or potential criminal activity observed on client property.
• Complete activity and incident reports as necessary.
• Maintain professional demeanor and client confidentiality.
• Assist local staff with opening and closing procedures.

Skills

Customer service

Communication

Professional English

Computer skills

Time management

Problem solving

Diplomacy

Listening skills

Attention to detail

Education

High School diploma or equivalent

Alabama State Regulatory Board Unarmed Security Officer license

Tools

Office software

Job description

Job Description Summary

Under the guidance of the General Manager of RISE Security Service, utilizes all available resources to provide support and prompt response to requests, tasks, and objectives (as detailed below). Serves as a resource to RISE clients while demonstrating excellent communication skills and efficient service.

SCHEDULE

Saturday and Sunday 9:00am - 5:00pm Tuesday and Thursday 1:00pm - 1:00am 40.0 hours weekly

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Remain alert and observant for all unauthorized activities on and around assigned location.
• Perform hourly patrols of assigned locations including interior and exterior public areas but not including areas deemed restricted to patrols by clients.
• Report all suspicious or potential criminal activity that is observed on client property.
• Complete activity and incident reports as necessary.
• Maintain presence in highly visible public locations to deter and prevent unauthorized or prohibited behaviors.
• Maintain professional language, subjects, and behavior while on assignment.
• Keep uniform, personal grooming, and general appearance consistent with Rise uniform standards.
• Maintain client confidentiality for their operations and personnel.
• Assist local staff with opening and closing procedures (if necessary).
• Other duties as assigned.

MINIMUM QUALIFICATIONS

To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required.

EDUCATION/EXPERIENCE

• High School diploma or equivalent.
• Obtain and maintain Alabama State Regulatory Board Unarmed Security Officer license

SKILLS/ABILITIES

• Effectively apply internal and external customer service practices and processes to meet quality service standards.
• Learn and apply information, on a wide range of security service, as well as compliance requirements, in order to assess security concerns and help develop security solutions.
• Resolve problems utilizing knowledge and experience.
• Communicate in a professional manner and deliver information clearly and effectively.
• Actively listen to questions, opinions and ideas of others.
• Use tact and diplomacy in sensitive and confidential situations.
• Use correct English including spelling, grammar and punctuation.
• Operate computers and use business software and other standard office equipment.
• Understand and follow written and oral instructions.
• Set priorities and manage one’s own time effectively.

PHYSICAL DEMANDS

• Intermittent standing, sitting and walking.
• Using hands repetitively to handle, feel or operate computers and other standard office equipment.
• Reaching with hands and arms.
• Intermittent lifting and carrying between 5 and 25 pounds.

Equal Opportunity & Company Profile

Redstone Federal Credit Union is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability.

All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.

Redstone Federal Credit Union has been serving the communities of North Alabama and middle Tennessee since 1951.

We're a strong, stable, and growing organization looking for ambitious individuals who can collaborate effectively on a team, yet still thrive on their own.

You'll be helping us change our communities by supporting our mission - improving the financial well-being of our members and communities by offering trusted advice, choices, opportunities, and solutions - and ultimately giving members a better experience.

Discover a unique opportunity to join an innovative and rapidly growing company today!