Unified Communications Lead Engineer w/Public Trust

Archer; Suitland (MD); On-site; USD 130,000 - 170,000; Full time

Job summary

Archer is seeking a Unified Communications Lead Engineer to support enterprise collaboration, voice, video, conferencing, and UC services. The role involves leading teams and sustaining UC infrastructure in a government-facing environment, with focus on modernization and secure operations.

The ideal candidate will have 8+ years in UC-related roles, experience with DoD/IC environments, and hold a Public Trust clearance. Onsite work in Suitland, MD is required, with a standard daytime schedule.

Qualifications

• 8 years of experience in unified communications or related roles.
• Experience supporting government agencies/ DoD/IC in federal environments is highly desirable.
• Public Trust clearance is required.

Responsibilities

• Support enterprise collaboration platforms and voice/video systems.
• Lead teams for front-end and back-end UC support and modernization initiatives.
• Manage enterprise videoconferencing, IPTV, VoIP, and digital signage solutions.
• Plan, design, test, implement, and troubleshoot UC and collaboration systems.
• Develop technical documentation and ensure cybersecurity compliance.
• Interface with users and stakeholders to support service delivery.

Skills

Unified Communications Engineer

Teams Engineer

VoIP Engineer

Collaboration Engineer

Voice Engineer

UC Specialist

Education

Bachelor’s degree in Engineering, Computer Science, Information Systems, Math, Physics, or other technically related discipline

Job description

Archer is collaborating with TekSynap to connect them with exceptional professionals for this role.

We are seeking a Unified Communications Lead Engineer.

The ideal candidate is responsible for providing support for enterprise collaboration, voice, video, conferencing, and unified communications services.

Experience

REQUIRED QUALIFICATIONS

• 8 Years of experience
• Unified Communications Engineer, Teams Engineer, VoIP Engineer, Collaboration Engineer, Voice Engineer, UC Specialist
• Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations. Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.

Clearance

• Public Trust

Education

• Bachelor’s degree in Engineering, Computer Science, Information Systems, Math, Physics, or other technically related discipline or an additional 6 years or related experience

Responsibilities

• Support enterprise collaboration platforms.
• Manage voice and communications systems.
• Support conferencing and collaboration technologies.
• Troubleshoot communication service issues.
• Implement and maintain UC-related infrastructure.
• Support modernization initiatives related to workforce collaboration. 2
• Lead teams providing front-end and back-end support for enterprise collaboration and unified communications technologies.
• Manage and support enterprise videoconferencing, web streaming, web camera, Voice over Internet Protocol (VoIP), IPTV, and digital signage solutions.
• Support conference room audio/video systems, off-network audio/video switching, and associated communications infrastructure.
• Plan, analyze, design, test, implement, and troubleshoot unified communications and collaboration systems.
• Lead technical projects involving requirements analysis, solution design, system integration, deployment, and operational support.
• Perform system assessments, performance tuning, modernization, and lifecycle management activities for communications platforms.
• Develop and maintain technical documentation, standards, procedures, and system design artifacts.
• Interface with users, stakeholders, and technical teams to support service delivery, issue resolution, and technology adoption.
• Ensure compliance with cybersecurity requirements, organizational standards, and communications system policies.
• Provide technical leadership and oversight for workforce collaboration and communications modernization initiatives.

Preferred Not Required

• Teams admin, CCNP Collaboration

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Suitland, MD
• Type of environment: Onsite
• Noise level: Low
• Work schedule: Schedule is day shift Monday - Friday. 8:00 a.m. - 4:30 p.m.
• Amount of Travel: 5%

WORK AUTHORIZATION/SECURITY CLEARANCE

• U.S. Citizen
• Public trust

WAGE INFORMATION

Target salary range: $130,000 - $170,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Other Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

This position supports an upcoming government contract proposal and is contingent upon contract award and government approval. Candidates must meet all stated requirements and may be required to sign a Letter of Commitment (LOC).

EQUAL EMPLOYMENT OPPORTUNITY

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law ("protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact [e-mail] for assistance.