Unified Communications Engineer Mid (Travel Required)

General Dynamics Information Technology; Massachusetts; On-site; USD 70,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Unified Communications Engineer Mid, where your expertise will enhance critical systems and drive innovation. In this role, you'll manage operations, support network performance, and ensure the reliability of telephony systems, including Microsoft Teams and EVoIP. With opportunities for professional growth and access to cutting-edge technology, this position offers a chance to make a meaningful impact while enjoying a comprehensive benefits package. If you're ready to take your career to the next level, this is the perfect opportunity for you.

Benefits

401K with company match

Comprehensive health and wellness packages

Professional growth opportunities

Paid vacation and holidays

Qualifications

• 2+ years of experience in Unified Communications or related field.
• Experience with Microsoft Teams and EVoIP systems.

Responsibilities

• Manage operations from hardware/software planning through implementation.
• Support network configuration and performance management activities.
• Oversee Call Recording systems and ensure optimal performance.

Skills

Microsoft Domain

Windows Administration (DNS, IIS, DHCP, GPM)

VCenter and VMware

Calabrio

Operation Manager (OpMgr)

Education

Bachelor's Degree

Certificate of Training

Job description

Transform technology into opportunity as a Unified Communications Engineer Mid with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Unified Communications Engineer Mid you will help ensure today is safe and tomorrow is smarter. Our work depends on you joining our team.

• Manages operations from hardware/software planning through implementation
• Supports network configuration and performance management activities
• Ensures the continued operation of the EVoIP and/or Microsoft Teams telephony and network components
• Provides legacy phone support for stand-alone phone systems
• Engineer/Design/Deploy and Support Future Unified Communication (UC) capabilities and enhancements
• Manages and supports the Microsoft Domain environment for Legacy and EVoIP, ensuring its functionality, security, and overall performance.
• Oversees and maintain Call Recording systems, ensuring they are properly configured and operational.
• Creates and manages O&M accounts, troubleshooting and resolving related issues, and performing routine maintenance tasks to ensure optimal system performance.

RELATED TECHNICAL SKILLS:
Microsoft Domain, Windows Adm (DNS, IIS, DHCP, GPM etc.), VCenter and VMware, Calabrio, Operation Manager (OpMgr)

WHAT YOU’LL NEED TO SUCCEED:

EDUCATION: Bachelors and a minimum of 2 years’ experience in related industry.

Substitutions Allowed: Certificate of Training-2 years of undergraduate work and 2 years of related experience; No Degree- 5 years of related experience; MA/MS Degree-0 years

CLEARANCE:

Top Secret (TS) level with the ability to obtain access to Sensitive Compartmented Information (TS/SCI)

LOCATION: 75% Travel

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays