Unified Communications Engineer - Full Scope Poly

CDW; Washington (District of Columbia); On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a seasoned professional to lead technology initiatives in Unified Communications. In this pivotal role, you will identify training needs, develop materials, and maintain expert-level knowledge of various Unified Communications solutions. Your contributions will drive thought leadership activities and enhance the skills of your team. This is an exciting opportunity to make a significant impact in a dynamic environment, where your expertise will help shape the future of technology solutions for diverse clients across sectors. Join a collaborative team that values trust and commitment, and help us make amazing happen.

Qualifications

• 10+ years of experience in Unified Communications.
• Demonstrated design experience in Unified Communications.

Responsibilities

• Identify training needs and develop training materials for Unified Communications.
• Maintain expert-level knowledge of Unified Communications categories.
• Drive thought leadership activities such as webinars and seminars.

Skills

Unified Communications

Technical Training

Thought Leadership

Coaching and Feedback

Job description

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Responsibilities

• Technology Leadership: Identify team and account manager training needs on Unified Communications. Collaborate with Partners to define, develop, and deliver training material. Explain the features, benefits, and technical specifications of new internal and external competing products and solutions. Conceptually explain the solution offerings and the products and services that will optimize a customer's environment.
• Compare and contrast secondary, emerging, and complementary products and solutions; stay updated on changes and trends.
• Maintain expert-level knowledge of multiple Unified Communications categories, including vertical-specific needs.
• Drive thought leadership activities such as white papers, webinars, and seminars. Serve as a subject matter expert for marketing activities.
• Share knowledge with other Inside Solution Architects and Account Managers regarding internal and external competing products and solutions.
• Coach and provide feedback to team members to improve their technical skills.
• Onboard new hires and serve as a subject matter expert in a domain area, aligning with Partners, Field Solution Architects, and System Engineers.
• Attain role-level certifications.
• Respond to technical questions in RFPs or contribute content for added value.

Requirements

• Must have active DoD Top Secret clearance with a Full Scope Polygraph.
• 10+ years of Unified Communications experience.
• Demonstrated Unified Communications design experience.

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education, and healthcare customers in the United States, the United Kingdom, and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other basis prohibited by law.