UNEMPLOYMENT INSURANCE ASSISTANT III - WAILUKU, MAUI

State-of-Hawai; Hawaii; On-site; USD 37,000 - 47,000; Full time

Job summary

State of Hawai‘i is seeking an entry level Unemployment Insurance Assistant in Maui. The role includes in-house training on unemployment insurance laws and procedures and performing less complex work under supervision. Emphasis is on accuracy in handling routine tasks and customer interactions.

The position is full-time (SR-09, Step C to I) with a monthly salary range and hiring rates based on funds and qualifications. In-person interviews may be required in Hawaii.

Qualifications

• High school diploma or equivalent; ability to read, comprehend, and apply written directions; basic math (percentages/averages).
• Two years of general office clerical experience with some public contact.
• Experience may be gained from part-time or unpaid work; continuous participation required.

Responsibilities

• Performs less complex unemployment insurance work; receives on-the-job training.
• Supports processing and public contact tasks as part of the unit.

Education

High school diploma or equivalent

Job description

Recruitment Number DLIR-2027-024 - Position is full-time and located in Wailuku, Island of Maui.

THIS JOB POSTING WILL REMAIN OPEN UNTIL 15 APPLICATIONS ARE RECEIVED.

Salary: $3,333 - $4,221 per month (SR-09, Step C to I).

Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

As an entry level Unemployment Insurance Assistant, receives training in the philosophy, objectives and provisions of the Unemployment Insurance laws and programs, procedures, methods and techniques used to accomplish the various work processes; performs the less complex work.

TO QUALIFY, YOU MUST MEET ALL OF THE FOLLOWING REQUIREMENTS:

Legal Authorization to Work:

The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. Please note that unless specifically indicated, the required education and experience may not be gained concurrently.

Your possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.

Note: Your calculation of experience must be based on full-time, 40-hour work weeks. Part-time experience must be pro-rated. Example: Twelve (12) months of experience at 20 hours/week is equivalent to six (6) months of experience, not one (1) year. Also, hours worked in excess of 40 hours/week will not be credited. Example: Twelve (12) months of experience at 60 hours/week is equivalent to one (1) year of experience, not one and a half (1 ½) years.

Education/Experience

A high school diploma or equivalent OR experience requiring the ability to read, comprehend and apply written directions and a high degree of verbal skill in addition to the ability to make basic mathematical computations, including percentages and averages. This experience may be met from part-time and/or unpaid work. There must, however, be evidence that participation was on a continuous basis but not necessarily on a full-time normal work basis.

General Experience

Two (2) years of progressively responsible general office clerical experience which involved some public contact.

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-586-9084 for assistance.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM

The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer.

ELECTRONIC NOTIFICATION TO APPLICANTS

The Department of Labor and Industrial Relations (DLIR) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

TESTING INFORMATION

The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.