Underwriting Technician III

Davita Inc.; Jacksonville (FL); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company in the insurance sector is seeking an Underwriting Technician to support their underwriting department. This full-time remote position involves processing applications, ensuring customer satisfaction, and handling complex analyses while maintaining high productivity standards. Ideal candidates will have strong customer service experience and excellent communication skills.

Benefits

Subsidized health plans

401K retirement savings plan with company match

Life Insurance

Paid Time Off (PTO)

Tuition assistance

Qualifications

• 2 years customer service experience in the insurance industry.
• 2-year underwriting services experience.
• Ability to handle confidential information.

Responsibilities

• Process new applications and issue policies.
• Service existing accounts and maintain logs.
• Respond to customer inquiries accurately and timely.

Skills

Communication

Human relations

Research

Organizational skills

Customer service

Judgment

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Summary Provides support to the underwriting department. Reviews applications/proposals and endorsement requests from agents and performs data entry, and may provide quotes and issue policies. Analyzes and issues renewal policies, processes cancellations, performs quality control and training, and provides customer service to agents and customers.Description

Location:

This position is full-time (40-hours/week) Monday-Friday, you will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is remote.

What You Will Do:

• Processes mail, email and fax items received in underwriting to maintain departmental productivity, quality and timeliness standards. Reviews new applications/proposals for completeness, and may rate new business, order required reports within timeliness standards, determine benefits, issue new policies, and/or report surplus lines taxes. Requests additional information when needed. Processes renewal policies by obtaining current information, applying to the policy, and performing the rate function.

• Services existing accounts by processing endorsements/amendments, identifying problems, and responding to inquiries. May determine reinstatement eligibility utilizing defined guidelines. Maintains logs.

• Ensures effective customer relations by responding accurately, timely, and courteously to telephone or written customer inquiries. Accurately documents inquiries.

• Works independently on special projects or system testing as requested. May assist in training of new Underwriting Technicians and perform quality control audits with little direction from management.

• Performs more complex analysis (e.g. evidence of insurability review, risk assessment, contract review, etc.).

• Independently generates and releases premium and claims data for cases or groups.

To Qualify for This Position, You Will Need The Following:

• Required Education: High School Diploma or equivalent.

• Required Work Experience: 2 years Customer service within the insurance industry or 2-year underwriting services experience

• Required Skills and Abilities:

• Excellent verbal and written communication skills.

• Good human relations skills.

• Strong research ability.

• Ability to function in a high-pressure environment with minimum supervision.

• Ability to handle confidential or sensitive information with discretion.

• Strong organizational skills.

• Proven customer service skills.

• Good judgment.

• Proficient spelling, punctuation, grammar, and basic math skills.

• Required Software and Tools: Microsoft Office.

Our comprehensive Benefits Package Includes The Following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

• Subsidized health plans, dental and vision coverage

• 401K retirement savings plan with company match

• Life Insurance

• Paid Time Off (PTO)

• On-site cafeterias and fitness centers in major locations

• Wellness program and healthy lifestyle premium discount

• Tuition assistance

• Service recognition

• Employee Assistance

• Discounts to movies, theaters, zoos, theme parks and more

What We Can Do For You: (Standard, unless otherwise directed)

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure your meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. If the qualifications required proof of semester hours, please attach your transcript to your application.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email [e-mail] call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation.

Some states have required notifications. Here's more information.