Underwriting Support Specialist, Liability

markelcorp; New York (NY); On-site; USD 28,000 - 59,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Stock Purchase Plan

Paid time off and holidays

Parental leave

Job summary

Markel Group in New York is seeking an underwriting support professional to help the underwriting team manage workload, service agents, and meet timelines.

The role handles day-to-day client servicing, gathers information, ensures data accuracy, and collaborates across departments to process transactions and improve processes.

Qualifications

• Bachelor's degree preferred.
• 0-1 year of professional experience.
• Excellent oral and written communication and organizational skills.
• Ability to multi-task in fast-paced environment.
• Ability to work independently and within a team.
• Willingness to work toward RPLU credential strongly preferred.
• Intermediate level of proficiency in MS Word and Excel.

Responsibilities

• Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues.
• Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system.
• Ensure accuracy of information inputted into all appropriate systems and verify documentation.
• Routinely communicate with team members, agents/brokers and other key partners to research and complete transactions.
• Adhere to internal guidelines and service standards to ensure timely, compliant processing.
• Participate in problem solving to identify root causes, design solutions, and improve processes.
• Under Underwriter direction, attach appropriate forms and make policy changes as requested.
• Establish and maintain relationships with clients and colleagues across the organization.
• Participate in special projects and other duties as assigned.

Skills

Communication

Multitasking

Teamwork

Attention to detail

Education

Bachelor's degree preferred

Tools

MS Word

MS Excel

Job description

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to-day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis.

Job Responsibilities

• Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter.
• Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items.
• Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file.
• Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
• Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
• Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems.
• Under Underwriter direction, attached appropriate forms and makes policy changes as requested.
• Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization.
• Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved.

Education

Bachelor's degree preferred.

Work Experience/Skill Sets

• 0-1 year of professional experience.
• Excellent oral and written communication and organizational skills
• Ability to multi-task in fast-paced environment.
• Ability to work independently and within a team.
• Ability to follow process and attention to details.
• Willingness to work toward RPLU credential strongly preferred.
• Intermediate level of proficiency in MS Word and Excel.

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information

The salary range for this position is $20.41-42.56/hour. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting. This position may also be eligible to participate in the Company's annual incentive plan.

Who we are

Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.

All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?