Underwriting Support Specialist (Environmental, Central, Retail)

Markel; Chicago (IL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Employee discounts

Job summary

Markel is seeking an Underwriting Support Specialist to back the underwriting team in Chicago, IL. This role focuses on client servicing, information gathering, and timely processing of transactions to meet agent expectations.

Applicants should have strong communication, teamwork, and attention to detail, with MS Word/Excel proficiency and a willingness to pursue an insurance designation (AINS).

Qualifications

• Excellent oral and written communication and organizational skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently and within a team.
• Attention to detail and following processes.
• Willingness to pursue an insurance designation (AINS).
• MS Word and Excel proficiency.

Responsibilities

• Serve as point of contact for agents/brokers and handle routine underwriting support.
• Gather information, resolve low-complexity issues, and process transactions.
• Ensure accuracy of data in systems and confirm required documents are present.
• Communicate with team and partners to research and complete tasks.
• Follow internal guidelines to process work timely and compliantly.
• Support special projects and maintain client relationships.

Skills

Communication

Multitasking

Teamwork

Attention to detail

Process adherence

MS Word

Excel

Willingness to pursue AINS

Education

High School Diploma

Bachelor’s degree preferred

Tools

MS Word

Excel

Job description

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.Join us and play your part in something special!The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis.

Job Responsibilities

• Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter.
• Take necessary measures to obtain information needed to finalizeinquiries/transactionsand maintain a suspense and follow-up system for outstanding underwriting items.
• Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file.
• Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
• Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
• Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems.
• Under Underwriter direction, attached appropriate forms and makes policy changes as requested.
• Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization.
• Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved.

Education

• High School Diploma required, bachelor’s degree preferred.

Work Experience/Skill Sets

• Excellent oral and written communication and organizational skills
• Ability to multi-task in fast-paced environment.
• Ability to work independently and within a team.
• Ability to follow process and attention to details.
• Willingness to work toward insurance designation (AINS)
• Intermediate level of proficiency in MS Word and Excel.

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Underwriting Support Specialist position is $21.78 - $29.95/hour with 5% incentive.

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the [e-mail].

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?