Underwriting Spt Specialist II

Blue Cross Blue Shield of Michigan; Westerville, Northern (OH, KY); Hybrid; USD 39,000 - 66,000; Full time

Job summary

Blue Cross Blue Shield of Michigan seeks an Underwriting Support Specialist II. This role ensures proper file documentation and policy issuance, serving as the main contact with agents and internal stakeholders. Responsibilities include screening new/renewal business, bind-request review, packet preparation, and diary management.

Requires HS diploma and 2 years underwriting support experience. Strong communication and Excel skills are essential.

Qualifications

• Minimum 2 years of commercial casualty underwriting support experience.
• High school diploma or GED; insurance coursework desirable.
• Strong written and verbal communication and Excel proficiency.

Responsibilities

• Perform underwriting tasks within authority; screen new/renewal business.
• Review bind requests for completeness and follow up.
• Convert bind requests into policy typing packets.
• Manage diaries and follow-ups for account information.
• Process endorsements and rate accounts.
• Refer risks beyond delegated authority to underwriter; communicate with agents.

Skills

Verbal Communication

Written Communication

Customer Service

Teamwork

Data Entry

Excel

Attention to Detail

Problem Solving

Multitasking

Education

High School Diploma or GED

Tools

Excel

Job description

SUMMARY

The Underwriting Support Specialist II performs a variety of underwriting support tasks to ensure proper file documentation and policy issuance. Point of contact with agents and internal stakeholders.

RESPONSIBILITIES/TASKS

• Performs underwriting tasks as determined by supervising underwriting, within letter of authority, including new/renewal business screening, renewal and endorsement underwriting, referring exceptions to the supervising underwriter
• Review bind requests for completeness, follow-up on missing items, and work with underwriter to ensure all documentation and information is complete and acceptable.
• Convert bind requests into policy typing packets so that policies can be typed and issued.
• Manage diaries and follow-ups for information on accounts.
• Process endorsements.
• Rate new and renewal accounts as required.
• Review all inspections and prepare findings for underwriters.
• Refer individual risks to underwriter that are beyond delegated authority.
• Often the first point of contact for agents, this position is responsible for communicating directly with our agents on policy maintenance items.
• Other duties as requested by supervising underwriter.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

EMPLOYMENT QUALIFICATIONS

EDUCATION

High school diploma or G.E.D required. Additional college and/or insurance related course study desirable.

EXPERIENCE

Minimum of 2 years commercial casualty underwriting support experience preferably in a multi-state environment.

SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED

• Excellent verbal and written communication and computer skills required
• Strong customer and team-oriented work experience and ethic
• Familiarity with commercial insurance bureau and underwriting processes
• Ability to work effectively independently and as a team is essential
• Accurate math and data entry skills required
• Ability to organize daily work responsibilities and meet deadlines
• Ability to take initiative and recommend changes to improve operational performance
• Knowledge of computers and company standard software programs, with intermediate knowledge of Excel
• Excellent customer service skills are essential
• Effective problem solving and attention to detail skills are essential

WORKING CONDITIONS

Work is performed in an office setting with no unusual hazards.

PAY RANGE

“Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $39,100 and $65,600.”

We are an Equal Opportunity Employer.We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.

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