Underwriting Specialist

Pronto Insurance; Brownsville (TX); Presencial; USD 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/dental/vision plans starting from day one

Flexible work hours

Training programs

Resumo da oferta

A leading insurance provider in Brownsville is looking for an Underwriting Specialist. This role involves ensuring that agencies correctly write policies, providing exceptional customer service, and adhering to underwriting guidelines. Candidates should have at least 1 year of customer service or sales experience, be bilingual in English and Spanish, and possess strong communication skills.

Qualificações

• 1 year of Customer Service or Sales Experience.
• 1 year within a Call Center environment (preferred).
• Detail-oriented and flexible to handle multiple priorities.

Responsabilidades

• To ensure correct policy writing by agencies.
• Communicate critical policy documents to customers and agents.
• Provide world-class customer service to our agents.

Conhecimentos

Bilingual English & Spanish

Excellent communication skills

Problem-solving skills

Organizational skills

Formação académica

Minimum secondary education

Descrição da oferta de emprego

Overview

Join to apply for the Underwriting Specialist role at Pronto Insurance

Introduction: Welcome to Pronto Insurance, a flourishing general agency in South Texas. Since 1997, we\'ve been on an unstoppable journey of growth, and now, with over 200 captive locations in Texas, California, and Florida, our expansion knows no bounds. Join our team and be part of the driving force that makes Pronto Insurance products a reality for all. Together, we\'ll revolutionize the insurance market and leave an indelible mark on the industry. Dare to dream big and embark on an adventure filled with endless opportunities!

We believe that every candidate brings something special to the table, including you! So, even if you feel that you\'re close but not an exact match, we encourage you to apply.

How You\'ll Make An Impact

• To ensure that all captive & independent agencies are correctly writing new and current policies
• Communicate critical policy documents to our customers and agents
• Provide world-class customer service to our agents
• Understand, follow and enforce the Underwriting Guidelines
• Fulfill incoming Agent requests managed through e-mail or service tickets
• Acknowledge potential risk alerts within policies to management
• Effectively communicate with Sales & Support Staff, Underwriting Auditor, Claims Department & Operations Department
• Effectively manage and communicate various reports assigned by management
• Provide Product & Procedure Assistance to Sales Force
• Learn all product knowledge
• Effectively operate the Pulse system; managing policies, processing payments, providing accurate information, etc.
• Calls to and from the agencies, request inspection, review inspections and photos for compliance, process for notices and reporting

Education & Experience

• 1 year of Customer Service or Sales Experience
• 1 year within a Call Center environment (preferred)
• Bilingual English & Spanish (required)
• Excellent communication skills both oral and written
• Planning and Organizational Skills
• Very strong problem-solving, data gathering and organizational skills; be detail-oriented, flexible to handle multiple and competing priorities

About You

Required: Minimum secondary education required, 1-3 years related experience.

Preferred: Understanding of general insurance and legal principles. General knowledge of banking and accounting principles.

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Minimum core benefits (depending on job level):

• Medical/dental/vision plans, which start from day one
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

Equal Opportunity and Inclusion

We value inclusion and diversity. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Please review our U.S. Eligibility Requirements for additional details.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Finance and Sales | Industries: Insurance

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