Underwriting Operations Specialist

Amynta Group; Overland Park (KS); On-site; USD 45,000 - 65,000; Full time

Job summary

Amynta Group is seeking an Underwriting Operations Specialist to support the production underwriting team through the policy lifecycle, handling agent service requests and premium-bearing endorsements. This role emphasizes precision, problem solving, and process improvement to drive operational efficiency.

You will partner with underwriting and account management to resolve billing issues, leverage policy management platforms, and communicate clearly with internal and external teams, maintaining

Qualifications

• Attention to detail is essential for processing policy lifecycle tasks.
• Strong analytical and critical thinking capabilities are required for underwriting support.
• Proficiency with Excel, PowerPoint, and Word to manage data and communicate findings.

Responsibilities

• Support the production UW team with insurance policy lifecycle tasks tied to agent service.
• Rate and execute premium bearing exposure change endorsements.
• Identify opportunities for process and customer service improvement.
• Become a power user of our online policy management platforms to deliver creative solutions and new operational procedures.
• Identify and solve billing and policy issues for agent partners.
• Communicate clearly with internal and external teams.

Skills

Attention to detail

Critical thinking

Analytical skills

Time management

Organizational skills

Customer-centric mindset

Basic underwriting skills

Tools

Excel

PowerPoint

Word

Job description

We’re thrilled that you are interested in joining us here at the Amynta Group!The Underwriting Operations Specialist is a key part of the production underwriting capabilities of AmCom Insurance Services. This position is a service-oriented member of the underwriting team and takes ownership of customer service requests. The team member will identify solutions and execute individual process tasks within the insurance policy lifecycle within customer service standards. The Underwriting Operations Specialist will focus on risk-bearing transactions and will focus on improving the functionality of our production underwriting team.The Underwriting Operations Specialist role can be filled by individuals with experience as assistant underwriters, account managers, raters, or underwriters with experience on the carrier, MGA or agent side. If you have a growth mind set, individual accountability, critical thinking, and are detail-oriented we would love to talk with you about joining our team. As we grow, there will be additional personal and career development opportunities that can be aligned with your core capabilities and personal growth objectives in our underwriting, sales, marketing, data analytics or operation management teams.If you thrive on customer solutions, want to help people, and want to be part of a dynamic team, please apply.Core ResponsibilitiesSupport the production UW team with insurance policy life cycle tasks tied to agent service.Ability to rate and execute premium bearing exposure change endorsements.Identify opportunities for process and customer service improvement.Identify creative solutions to improve underwriting and operational efficiency.Become a power user of our online policy management platforms to deliver creative solutions and new operational procedures.Identify and solve billing and policy issues for agent partners.Identify and solve issues within the insurance policy lifecycle.Clearly and amicably communicate with internal and external teams.Additional ResponsibilitiesEngage with leadership to solve problems.Provide management information to production underwriters.Assist in development of training materials.Required Skills & AbilitiesGreat attention to detail.Basic underwriting skills.Critical thinking and analytical skills.Proficiency with Excel, PowerPoint, and Word.Ability to multitask and manage your time.Ability to complete individual task work.High organizational skills.Ability to work well with task level service standards.Customer centric mindset.The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.