Underwriting Operations Specialist

Vantage Group Holdings Ltd.; Chicago (IL); Hybrid; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health & welfare benefits

Retirement plan

Flexible work environment

Competitive time off

Job summary

Vantage Group Holdings Ltd. in Chicago, IL is seeking an Underwriting Operations Specialist to support day-to-day underwriting operations, reporting to the AVP, Underwriting Training and Quality.

You will own recurring reports and process documentation to keep submissions and workflows running smoothly. The role offers a base salary of $75,000–$100,000 with bonus potential, a flexible work environment, health benefits, retirement plan and generous time off.

Qualifications

• Bachelor’s degree preferred or equivalent professional experience.
• At least 2 years of industry experience required.
• Located within a commutable distance to the Chicago office.
• Highly detail oriented, with strong accuracy in recurring reporting and documentation.
• Strong collaboration and interpersonal skills, comfortable working across teams.
• Proficiency in Excel and PowerPoint; familiarity with Claude or AI tools is a plus.

Responsibilities

• Prepare and distribute the daily Submissions Tracking Report.
• Map and document workflows to support process consistency and improvement.
• Track and report task transfer timings across underwriting operations.
• Assist in the preparation of Quarterly Business Review (QBR) presentations.
• Provide backup support for mailroom processes as needed.
• Prepare and distribute the Weekly Work Transfer Report.
• Transcribe process recordings into written documentation.
• Own and maintain Work Transfer SharePoint documentation.
• Support ad hoc reporting and analysis requests from leadership.
• Take on other underwriting operations activities as identified.

Education

Bachelor’s degree preferred or equivalent professional experience

Tools

Excel

PowerPoint

Job description

About the Company

Vantage Group Holdings Ltd. (Vantage) was established in late 2020 as a re/insurance partner designed for the future. Driven by relentless curiosity, our team of trusted experts provides a fresh perspective on our clients’ risks. We add creativity to tech-enabled efficiency and robust analytics to address risks others avoid. Vantage provides specialty re/insurance through its operating subsidiaries in Bermuda and the U.S.

Vantage has approximately 365 colleagues in both the United States and Bermuda. We have offices in Chicago, IL, Norwalk, CT, West Hartford, CT, Washington, DC, Boston, MA, New York, NY, Atlanta, GA and Hamilton, Bermuda. Additionally, we are a highly geographically diverse workforce with colleagues based in 35 states and counting. We fully support work flexibility including remote and hybrid work arrangements.

Role location

Chicago, IL (Hybrid - 2-3 days per week in office)

About the role

Vantage is seeking an Underwriting Operations Specialist to support day-to-day underwriting operations for our Insurance segment. Reporting to the AVP, Underwriting Training and Quality, you will own a set of recurring reports and process documentation that keep submissions, workflows, and work transfers running smoothly across the team.

You will work closely with underwriting operations and business unit stakeholders, producing accurate, timely reporting and clear process documentation, and pitching in on operational tasks as priorities shift.

Base salary for the selected candidate will range from $75,000 to $100,000, commensurate with candidate experience and expectations. Additionally, Vantage offers its colleagues performance-based bonus potential, strong health & welfare benefits, retirement plan, competitive time off plans, a highly flexible work environment, and much more.

Responsibilities & Accountabilities

• Prepare and distribute the daily Submissions Tracking Report.
• Working with all Vantage businesses and support teams, map and document business unit workflows to support process consistency and improvement.
• Track and report task transfer timings across underwriting operations.
• Assist in the preparation of Quarterly Business Review (QBR) presentations for each of Vantage’s underwriting businesses.
• Provide backup support for mailroom processes as needed.
• Prepare and distribute the Weekly Work Transfer Report.
• Transcribe process recordings into written process documents.
• Own and maintain Work Transfer SharePoint documentation.
• Support ad hoc reporting and analysis requests from underwriting operations leadership.
• Take on other underwriting operations activities as identified.

Ideal Candidate Profile

• Bachelor’s degree preferred, or an equivalent combination of professional experience.
• At least 2 years of industry experience required.
• Located within a commutable distance to the Chicago office.
• Highly detail oriented, with strong accuracy in recurring reporting and documentation.
• Strong collaboration and interpersonal skills, comfortable working across teams.
• Strong Excel skills required.
• Proficiency in PowerPoint.
• Interest in building a long-term career in the insurance industry.
• Familiarity with Claude or other AI tools is a plus.

Our Vantage Values

• Do What’s Right – be a force for good, for our customers, shareholders, colleagues, industry and communities.
• Be Relentlessly Curious – ask questions, listen to understand, challenge the status quo, look for ways to say YES, drive innovation, be opportunistic and disciplined.
• We’re Better Together – collaborate, be inclusive, supportive, respectful and humble, be a trusted partner internally and externally.
• Be Transparent – in who you are, what you think, and how you work, seek and provide alternative points of view, be true to yourself.
• Make A Difference – focus on impact, embrace technology, leverage data and analytics as critical assets, act intentionally to deliver on our mission.

We value diversity and are committed to creating an inclusive environment for all employees. At Vantage, we strive to build and foster a culture where inclusiveness is ingrained, not just an initiative. All colleagues support building an inclusive environment where employees feel empowered to share their experiences and ideas to foster an environment which encourages you to "Be You!" We are proud to be an equal opportunity employer.

In connection with our business, Vantage may collect and process your personal data. For further information regarding how we use this data, please see our online privacy notice at Vantage Recruiting Privacy Notice.

ADA Notice: All applications shall be submitted online through our applicant tracking system. Candidates needing reasonable disability accommodation to enable them to apply and/or fully participate in the selection process are encouraged to email [e-mail] with the subject Candidate ADA Request detailing their needs. Please note the above email box is for candidates needing reasonable disability accommodation only, emails submitting resumes will not be considered and those seeking application status updates will go unanswered.